BL
Problem with the pre-installed lenses
I had ordered a pair for cosmetic use only, with non-prescription lenses. But the lenses came with brand-name lettering along the bottom, which took some work to erase before I could wear the glasses.
Response from Cool FramesOct 5, 2016
Hi William, Unfortunately that is not something that we can control, as the lenses ship from the manufacture already installed in the frame, with their brand name on them, anticipating that they will be removed for prescription purposes. That said, in the future we would be happy to install blank lenses for you. Just let us know :) Thanks!



