Cool FramesReviews of coolframes.com

I ordered new frames because I needed them quickly. I paid for overnight shipping only to find out that they don't actually have any frames in stock. My overnight shipping is going to take at least 4 days. This so called company is a joke.

Great selection! Wonderful customer service! I ordered 2 different frames but only received one. I emailed coolframes about the missing frames and got a response with an hour! The 2nd pair was sent out the next day! I will definitely purchase from coolframes again!

Placed an order from this company on July 1st and paid immediately after order went through. They just NOW shipped my package (July 8th) after stating it would arrive on july 8th! Not only are they a week late with my shipment, but my schedule for the next week is now thrown off due to me having to reschedule eye appointments with my personal optician. They claimed my payment went through on July 7th when I saw my credit statements list the transaction as complete july 1st. DO NOT USE THIS COMPANY Update I received no such emails and when i spoke to you over the telephone this was not a reason given to me as to why my frames did not arrive. You have provided two stories now. Pne over the telephone where you claimed my payment did not go through till yesterday and now, stating you needed to order the frames from the manufacturer. So which is it? I look forward to a third excuse. Do be creative this time please.

Great frames at a great price

A true A1 experience.. I will do business again with you all... And by the way Kim is a real Sweet Heart

The frames are beautiful and the service exceptional. I'll certainly do business with CoolFrames again.

The frames arrived quickly. There is a small, nicked spot over the bridge. Easily fixed though.

They were great. They sent me the discontinued frame. I was very appreciative