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Cook's Direct Reviews | Read Customer Reviews of cooksdirect.com

Home
Home & Garden
Bathroom & Kitchen
Cook's Direct

CS

Cook's DirectReviews of cooksdirect.com

4.1214 reviews
Bathroom & Kitchen
27725 Diehl Road, Warrenville, Illinois

Call Directions Website

CSCook's Direct4.1

Reviews214 About Contact

Overall score

4.1 out of 5

Great

Average of 214 reviews

Distribution

5★63%
4★13%
3★8%
2★5%
1★11%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 506-3048
cooksdirect.com
[email protected]
27725 Diehl RoadWarrenville, IL 60555

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About Cook's Direct

Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.

Cook's Direct (cooksdirect.com) has 214 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: cooksdirect.com
Website: cooksdirect.com
Category: Bathroom & Kitchen
Location: Warrenville, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: April 2021.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cook's Direct reviews

214 approved reviews, newest moderated first

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Barry
Oct 20, 2016
successful purchase
My purchase was online, it was accurate and delivered on time.
Report
Steven
Oct 12, 2016
good company to work with
they did a great job, thanks
Report
Hector
Oct 10, 2016
Fast Shipping, great Prices
Was looking for some steamers and found them here for better price and same quality
Report
Kim
Oct 6, 2016
Nyco Pine oil cleaner
Love this pine oil cleaner no streaks on my floor and leaves the house smelling so nice and clean. Highly recommend.
Report
Shirley
Sep 2, 2016
Shipping info
Had to call to ascertain delivery date which was accurate when I got it, but long lead by today's standards.
Report
Ken
Sep 1, 2016
Excellent Service & Shipping
We ordered a pizza oven for our Church and everything was exactly how we were told. The delivery came faster than it was quoted and everything was in perfect condition. We had to call to verify we would get a gas pizza oven instead of an electric as the option wasn't there when we checked out online. They assured us they would write the note and we did get a gas one. Also, they were easy to work with regarding our tax exempt status! 10/10 would definitely use them again!
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Sam
Aug 30, 2016
My item is backordered, never informed, still waiting
My item is back ordered eventhough it is posted as in stock, never informed, still waiting information after two weeks. This is very rare experience at online purchase.
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Jack
Aug 30, 2016
Integrity
There was an error in shipping and they corrected it immediately. Errors do happen and when a company rectifies it properly, they keep my business.
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