ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.
ComfortUp (comfortup.com) has 598 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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GARY W.
Great buying experience.
Response from ComfortUpFeb 1, 2017
Thank you, Gary, for the great review. We appreciate your business and are delighted to hear that you had a great buying experience with us. We look forward to serving you again! -The ComfortUp Team
NH
Good company, would buy from again!!!
Response from ComfortUpFeb 1, 2017
Thank you for taking the time to write us a great review. We appreciate your acknowledgment of our company and we're delighted you had a good experience with us. Thank you for your business and we'll see you again soon. -The ComfortUp Team
Richard H.
VERY HAPPY WITH MY PURCHASE. SPENT ADDITIONAL $900 FOR INSTULATION. IT WAS WORTH IS TOO.
Response from ComfortUpFeb 1, 2017
We Love Happy! And we're very Happy that your shopping experience with us was too. Thank you for taking the time to write us a great review and please come back to see us again soon. We appreciate your business! -The ComfortUp Team
Charlie
Everything about the purchase was great/ salesperson price delivery.
Response from ComfortUpJan 30, 2017
We are very happy to hear that you had a great shopping experience with us. Thank you for taking the time to give us a great review. We appreciate your business and look forward to seeing you back on ComfortUp.com. -The ComfortUp Team
Gordon
The people at Comfortup that I worked with were terrific. They were knowledgeable, helpful and friendly.
Response from ComfortUpJan 24, 2017
Thank you very much, Gordon, for taking the time to share your shopping experience with ComfortUp.com. We're delighted that you received helpful service from our knowledgeable staff. We greatly appreciate your business and look forward to seeing you again. -The ComfortUp Team
Victoria W.
Shipping was a challenge due to the fact when we placed the order we were instructed delivery would be sent up our driveway not true. It was a miscommunication. Trucks arrive in a minimum of 52' truck and they offload to your own vehicle or use a handtruck with a pallet. Have not installed our unit yet due to inclimate weather and cannot wait! Boxes arrive stating air conditioning. Called comfort air and they did confirm it does have heat as well.
Response from ComfortUpJan 23, 2017
Thank you, Victoria, for writing us a great review. We're happy to hear you were able to work through the miscommunication with the shipper to get your order. We certainly hope the weather clears up in your area so can move forward with the installation and start enjoying your new system. We appreciate your business and look forward to serving you again in the future! -The ComfortUp Team
toma N.
I used the online chat to get information about what size mini-split to buy for my garage and the difference between two models of the same size. The tech was extremely helpful and made my decision easier. The exterior unit was damaged slightly during shipping and customer service solved the issue, exceeding my expectations. I will recommend Comfort Up to all my friends - they'll want to know how I keep my garage so cool during Houston summers!
Response from ComfortUpJan 20, 2017
We greatly thank you for taking the time to write such a fantastic review. We strive to exceed expectations for all of our customers and it means a lot to hear that we accomplished that with you. We thank you for your business and appreciate you spreading the good word about ComfortUp. We look forward to serving you again! -The ComfortUp Team
Melissa G.
The website is very easy to order from and when I had an issue with my credit card not processing I was able to call them directly. The customer service line said there was a glitch in the processing and it showed that it had processed twice. They took care of the extra charge and my items were shipped in an according manner. I will be ordering again from them.
Response from ComfortUpJan 20, 2017
We are very happy to have assisted you with your purchase and that you are happy with your shopping experience. Thank you for taking the time to write us a great review. We appreciate your business and look forward to seeing you again on ComfortUp.com. -The ComfortUp Team
