ComfortUpReviews of comfortup.com

4.6598 reviews
Factory Equipment
2665 S. Bayshore Drive Suite 901, Miami, Florida

ComfortUp

About ComfortUp

ComfortUp is a provider of high quality indoor and outdoor goods ranging from cooling and heating systems, indoor air quality products such as filters, humidifiers, and dehumidifiers to a range of products and services that enable a more comfortable and energy efficient lifestyle.

ComfortUp (comfortup.com) has 598 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: comfortup.com
Website: comfortup.com
Category: Factory Equipment
Location: Miami, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 42% of reviews.
Latest: Most recent review: October 2023.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ComfortUp reviews

598 approved reviews, newest moderated first

Richard F.
Mar 15, 2017
Great product Great Price
I had been researching a mini split heat pump system for some time. Comfortup provided the best pricing and the ability to put together the exact system needed for our home. Once the order was placed, it was shipped quickly and arrived in great shape due to the packaging and palletizing of all the components. I would highly recommend purchasing through Comfortup, and I have. Richard Forant
Response from ComfortUpMar 20, 2017
We greatly appreciate you taking the time to give us such a great review. It makes us very happy to hear from our customers when they have a great shopping experience. We greatly appreciate your business and thank you for recommending Comfortup.com! -The ComfortUp Team
Mike J.
Mar 15, 2017
Service and tech support were great
Simple and knowledgeable
Response from ComfortUpMar 15, 2017
We're very happy to hear that you found our support teams helpful. We greatly appreciate you taking the time to write us a great review and we thank you for your business. Please don't hesitate to reach out to us if you ever need any more assistance! -The ComfortUp Team
John
Mar 15, 2017
Great product for a great price!
The only hiccup I had was trying to get my credit card processed. It took 2 days and a few different representatives and my credit card company on the line to get it through. Still not sure why it wouldn't process but after it did the transaction was smooth as could be and the product was amazing.
Response from ComfortUpMar 15, 2017
Thank you! John, for sharing your delight about the great price you got on a great product. We were happy to help assist getting your credit card to process. Sometimes the slightest variation in billing address can be the cause for processing hiccups. Regardless, we greatly value your business and look forward to serving you again on ComfortUp.com! -The ComfortUp Team
Perry B.
Mar 10, 2017
Good equipment, Great price, fast service
Comfort Up had the best selection of multi-unit split systems, best cost, and fast shipping. The customer service was very responsive to my questions about the systems and I was able to order the units which were in stock and ready to ship.
Response from ComfortUpMar 13, 2017
Thank you! Perry. It makes us very proud to see that you had a great shopping experience with ComfortUp.com. We strive to offer our customers the best selection, best price, and fast shipping. Our support team is here to provide you first-class service every step of the way. We greatly appreciate you taking the time to give us such a great review. Your business is truly appreciated and we look forward to giving you an amazing experience again soon on ComfortUp.com! -The ComfortUp Team
Regina M. Grohe Auburn, C.
Feb 28, 2017
Great Company!
I purchased my Mitsubishi Split Unit from Comfort Up and financed it through Affirm. Everything was smooth sailing....no problems whatsoever! I would recommend Comfort Up to anyone.
Response from ComfortUpMar 2, 2017
We are elated to hear that you had a great shopping experience with ComfortUp.com. You even took advantage of our easy financing options. We greatly appreciate you taking the time to write us a great review and we truly thank you for your business. Come back soon! -The ComfortUp Team
Nick C.
Feb 26, 2017
Was very pleased
Al in customer service walked me through everything. Sized my equipment to the space. I ordered the wrong length of tubing, called back had no problem sending it back. Was so pleased with their service I needed another unit called Al, will be at the jobsite next week.
Response from ComfortUpFeb 27, 2017
Thank you! Nick for taking the time to share your great shopping experience with ComfortUP. We strive to provide the best customer support possible and it always makes us happy when we hear from customers we've made happy. We truly thank you for your business and look forward to providing you great service again soon! -The ComfortUp Team
Velvet R.
Feb 21, 2017
Westfield Community Center
Very Very professional and helpful! My purchase went very smooth and looking forward to purchasing again.
Response from ComfortUpFeb 21, 2017
We are very happy to see you had a great shopping experience with ComfortUp.com. Your review is greatly appreciated, we're here to help anytime! We thank you for your business and look forward to seeing you again. -The ComfortUp Team
Timothy K.
Feb 14, 2017
Nylog order
Delivered product as expected. Shipping to high, $9 to deliver a $8 product.
Response from ComfortUpFeb 21, 2017
Thank you! Timothy for the great review. We're happy to hear you got the product you were looking for, as expected. We are continuously exploring improvements to shipping cost and efficiency. We greatly appreciate your business and look forward to seeing you again on ComfortUp.com! -The ComfortUp Team

ComfortUpReviews of comfortup.com

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