Comfort Pure Reviews | Read Customer Reviews of comfortpure.com

Comfort PureReviews of comfortpure.com

4.1110 reviews
Furniture Stores
38 Broadway, Newark, New Jersey

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Comfort Pure

About Comfort Pure

Welcome to Comfort Pure, where we believe that a healthy home shouldn't be a luxury. For over 30 years, our core mission has remained simple and unwavering: to make high-quality, organic furniture accessible and affordable for every household. We understand that the environment you sleep and live in profoundly impacts your overall well-being, which is why we are dedicated to providing safe, sustainable alternatives to conventional home furnishings.Drawing on our three decades of industry expertise, we meticulously source the finest natural materials to provide our eco-friendly mattresses, beautifully crafted beds, and versatile futons. By leveraging our long-standing relationships with suppliers and prioritizing sustainable practices, we are able to bypass heavy markups and offer premium organic products at highly competitive prices. Our mattresses and futons are designed with your health in mind, utilizing natural components to ensure a safe, restorative, and chemical-free sleep for you and your family.At Comfort Pure, we are more than just a furniture retailer; we are passionate advocates for eco-conscious living. When you choose our products, you are not just investing in durable, comfortable furniture—you are making a positive impact on the environment. Discover the difference that natural craftsmanship and decades of expertise can make in your home.

Comfort Pure (comfortpure.com) has 110 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: comfortpure.com
Website: comfortpure.com
Category: Furniture Stores
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Comfort Pure reviews

110 approved reviews, newest moderated first

Mark j M.
Jan 14, 2026
5 star
Smoothie transaction, smooth delivery
Response from Comfort PureJan 14, 2026
Thank you for the 5-star review! We’re glad to hear everything went smoothly from purchase to delivery, and we truly appreciate your support.
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Michelle
Jan 14, 2026
Outstanding Product and Service
Easy ordering, delivery on time and with care. Excellent communication about the delivery updates. AWESOME futon! So comfortable!
Response from Comfort PureJan 14, 2026
Thank you for the wonderful feedback! We’re thrilled to hear that ordering and delivery went smoothly, communication was helpful, and that you’re loving the comfort of your futon. We truly appreciate your support.
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Emily C.
Jan 2, 2026
Came very fast but was missing the…
Came very fast but was missing the hardware. Pretty uncomfortable overall
Response from Comfort PureJan 12, 2026
Thank you for your feedback, and we’re sorry for the inconvenience with the missing hardware. As soon as we received your ticket, the replacement hardware pack was shipped out the same day. We understand how frustrating that can be and want you to know we’re here to help with any questions or concerns as you continue using the product.
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Christine B.
Dec 4, 2025
Great customer service
Great customer service! I had several questions and they were answered quickly and extra tips were offered. Mattress is comfortable and firm as advertised.
Response from Comfort PureDec 4, 2025
Thank you for your thoughtful review! We’re glad to hear our team was able to answer your questions and offer helpful guidance, and it’s great to know the mattress is working well for you. We truly appreciate your feedback and support.
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Erica T.
Nov 5, 2025
Very pleased
I am so pleased with my shikifuton. It is so comfortable... a bit thicker and heavier than I thought it would be, but nonetheless I feel like I am in a cocoon when sleeping on it.
Response from Comfort PureNov 6, 2025
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying the comfort of your shikifuton and that it’s providing such a cozy, restful sleep.
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Pat P.
Oct 16, 2025
Exceeded expectations
Customer Service answered all my questions. Great follow up on all concerns.
Response from Comfort PureOct 17, 2025
Thank you for your kind feedback! We’re happy to hear that our team was able to assist you and provide clear communication throughout the process. Your satisfaction is very important to us.
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keith T.
Oct 15, 2025
We appreciate very much the quality of…
We appreciate very much the quality of your shikibuton. We find it very comfortable and therefore very healthy not just in the good quality of sleep but in the materials used skillfully. Thank you. Keith and Paulette Townsend
Response from Comfort PureOct 15, 2025
Thank you so much for your thoughtful message. We’re truly pleased to hear that you’re enjoying the comfort and craftsmanship of your shikibuton. It’s wonderful to know that both the quality of sleep and the natural materials have made a positive difference for you.
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Katia & Nick Hazen P.
Oct 6, 2025
Wood quality nice but some problems...
Shipping came split instead of all together... a bit confusing. There was hardware missing that had to be shipped later. Plastic covers for recessed holes do not stay in place and look cheap.
Response from Comfort PureOct 10, 2025
Thank you for your honest feedback. We're sorry for the confusion with the split shipment and missing hardware—those are valid concerns, and we've taken steps internally to make sure this doesn’t happen again. We're glad everything is now in place, and we appreciate you giving us the opportunity to improve.
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