Comfort Pure Reviews | Read Customer Reviews of comfortpure.com

Comfort PureReviews of comfortpure.com

4.1110 reviews
Furniture Stores
38 Broadway, Newark, New Jersey

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Comfort Pure

About Comfort Pure

Welcome to Comfort Pure, where we believe that a healthy home shouldn't be a luxury. For over 30 years, our core mission has remained simple and unwavering: to make high-quality, organic furniture accessible and affordable for every household. We understand that the environment you sleep and live in profoundly impacts your overall well-being, which is why we are dedicated to providing safe, sustainable alternatives to conventional home furnishings.Drawing on our three decades of industry expertise, we meticulously source the finest natural materials to provide our eco-friendly mattresses, beautifully crafted beds, and versatile futons. By leveraging our long-standing relationships with suppliers and prioritizing sustainable practices, we are able to bypass heavy markups and offer premium organic products at highly competitive prices. Our mattresses and futons are designed with your health in mind, utilizing natural components to ensure a safe, restorative, and chemical-free sleep for you and your family.At Comfort Pure, we are more than just a furniture retailer; we are passionate advocates for eco-conscious living. When you choose our products, you are not just investing in durable, comfortable furniture—you are making a positive impact on the environment. Discover the difference that natural craftsmanship and decades of expertise can make in your home.

Comfort Pure (comfortpure.com) has 110 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: comfortpure.com
Website: comfortpure.com
Category: Furniture Stores
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Comfort Pure reviews

110 approved reviews, newest moderated first

Maria H.
Mar 24, 2026
Got delivered today
Got delivered today. Awesome. Thank you..
Response from Comfort PureMar 25, 2026
Thank you. We’re glad your mattress arrived and hope it serves you well.
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wendy
Mar 23, 2026
revised review
after 6 weeks I am revising my former review. Very disappointed with the customer service and the mattress. I was told that the smell would go away after 2 weeks- why is this company sending out mattresses that have an odor? It is now 6 weeks and I cannot get rid of the smell and the company just tells me it will go away. It is so bad that I am in process of replacing the mattress- so do not waste your money. I have not seen anyone else mention this in the reviews- if in fact I received a lemon -it should have been replaced- very disappointing experinece.
Response from Comfort PureMar 25, 2026
We’re sorry to hear this. We understand how frustrating this has been, and our team has reached out to learn more about your setup and discuss possible next steps directly.
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Leigh Ann F.
Mar 12, 2026
I bought a Captain's Bed!
I had a question about a Captain's bed I was considering purchasing, and Aliya in Customer Service answered my question INSTANTLY via email. I couldn't be happier with the level of customer service that Comfort Pure provides.
Response from Comfort PureMar 12, 2026
Thank you for your kind feedback! We’re glad we were able to assist you quickly and that you had such a positive experience with our customer service. We truly appreciate your support.
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Jennifer
Mar 5, 2026
Quick and efficient delivery
Quick and efficient delivery, quality product
Response from Comfort PureMar 7, 2026
Thank you for your feedback! We’re glad to hear the delivery was quick and efficient and that you’re happy with the quality of the product. We truly appreciate your support.
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Kirk
Feb 28, 2026
Very long time to receive and I didn't…
Very long time to receive and I didn't appreciate the extra hoops to jump through
Response from Comfort PureMar 3, 2026
Thank you for your feedback, and we’re sorry to hear the process felt longer and more complicated than expected. We understand how frustrating that can be and appreciate you sharing your experience. Your input helps us identify where we can streamline communication and improve the overall process.
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Rachel P.
Feb 27, 2026
This bed makes us feel safe laying down…
This bed makes us feel safe laying down to rest on good quality material for us and our children.
Response from Comfort PureFeb 27, 2026
Thank you for your heartfelt feedback. We’re so glad to hear that the bed gives you a sense of comfort and peace of mind for you and your family. That means a great deal to us.
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marla B.
Feb 4, 2026
love our coconut mattress base.
love our coconut mattress base.
Response from Comfort PureFeb 4, 2026
Thank you for your feedback! We’re so glad to hear you’re enjoying your coconut mattress base. We truly appreciate your support.
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Jack H.
Jan 15, 2026
Great Service, Good Product
Their service, shipping and website were all well-organized and efficient. I purchased a twin size shikibuton (3"), a protective cover for it, and a coconut coir pad to go under it for air circulation. It isn't crazy luxurious, but it is comfortable. Fluffing it out every few days helps. It would be hard for shoulder-sleepers to enjoy, I think, but as a belly sleeper I've found the level of firmness reasonable.
Response from Comfort PureJan 15, 2026
Thank you for your thoughtful feedback! We’re glad to hear the website was easy to use, communication was clear, and that your futon arrived in perfect condition. We truly appreciate your support and are happy everything went smoothly.
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