Comfort MedicalReviews of comfortmedical.com

So far my experience with Comfort Medical has been terrific. All supplies were delivered direct to my door. Although I was supposed to receive a gift as a first time customer, but it did not come with my order. I was looking forward to the travel bag that was supposed to come

The Comfort Team is simply the best!

I recieved a script for ostomy supplies from my attending Urologist. The medical staff highly recommended that I contact the company Hollister to assist in streamlining the flow of needed medical supplies . Through Hollister Comfort Medical would come to be my supplier directly after Visiting Nursing Services ended . Both Hollister and Comfort Medical were notified prior to the ending VNA date . I also let Comfort Medical know that I was short on supplies . A few days later I called again to see when the supplies might be arriving . I was told they needed to receive a fax containing the prescription . Comfort Medical said they were in touch with the Doctors office . I also called the office to help expedite the prescription. Long story short I had to wait over a week for my supplies to come in and ran out of supplies 4 days before the order arrived . This unpleasant experience could have been avoided by Comfort Medical, if they had secured the prescription prior to VNA ending . They also offered no advice on how or where I could get "emergency " supplies if I ran out . The representative just repeated the "mantra " 3 times to me ,"when we get the prescription faxed to us we will ship your order through FedEx. "I'm only in my mid sixties but for the first time in my life I realized what it's like to be treated as elderly .

Caring professional staff provided a quick response to meet my need for catheters.

I received my order in a timely manner. Needed supplies arrived. Am happy with the service.

The last time I talked to an operator I told her I needed enough catheters for 3 times a day and that Dr. Scribner already authorized it. But I only received enough for twice a day, which is not going to work!!?? Don Sanders

Speedy delivery with uttermost care in handling. :)

Your extreme delay in shipping my ostomy supplies left me begging for extras from my home health care nurses and local hospital. Yes, you did send me everything I needed. And talking with the representative was perfectly pleasant. But when I say I have a weeks worth of supplies left, and you take that as "He needs his supplies in three weeks." That leaves me in a very difficult place.