Comfort MedicalReviews of comfortmedical.com

I dealt with Cindy Shussel for the past two days to try to straighten out my situation with supply issues. She not only resolved all my problems(something no other customer care person has yet to take the time to do), she is also caring about her patients. I found her to be efficient, knowledgeable about the products and very helpful. She resolved all my problems, called and spoke to me about what she was trying to accomplish to fix the issue. I can not say enough how grateful I am that I was able to deal with her. She will be the ONLY person I will deal with in the future.

Representatives were always polite and professional. What I did NOT like was that your company did not allow me to wait to see how much my insurance covered and what amount I would be expected to pay for my supplies. I asked for this and was only told, “We can’t tell you a dollar amount. Once we get confirmation that your insurance covers this, we will ship.” I did not care simply that my insurance covered the device. I wanted to know how much my portion would be. I would never have agreed to try this device if I knew how much it would cost me, but you would not wait to let me see that. And, as I feared, the device did not work with my anatomy and I am now out several hundred dollars. Again, if I would have been given the opportunity like I asked to see how much my payment would have been, I would have chosen to not risk trying the device.

Representatives were very kind and worked hard to get the correct script from my doctor.

My payment was lost, found out later it had been credited to another account. Took weeks to figure it out. Kept getting nasty notices. Products are quality. Delivery is spot on.

Justin has done a great job getting my supplies when I've needed them!

Chris Cruz he is a great guy

Great delivery and customer service.

Excellent service and the product was here before I expected it