Comfort MedicalReviews of comfortmedical.com

So far my experience with comfort medical has been terrible. The people you speak to on the phone don't want to listen to your concerns or your needs. Today the lady I spoke to wanted to have my prescription changed, instead of listening to my concerns and my needs. Customer service is terrible.

From the first telephone call I felt I was at the right place. Sorry i can't remember the name of the agent I spoke with, but she was very kind, helpful and knowledgeable of all the products you carried and even suggested some things I didn't know existed, that helped me. I was quite surprised, knowing that Comfort had to get info from the doctor and also from home health here, that they received the info faxed so fast and was able to ship my order so quickly. I was pleasantly surprised when my complete order arrived in a few days. My son, in Texas, had gotten samples sent to me and when I was dismissed from home health, he got the phone number for your company, I called and the rest is history. A BIG THANK YOU FOR ALL YOUR HELP AND I AM TOTALLY SATISFIED WITH EVERYTHING I HAVE RECEIVED.

My phone call requesting ostomy supplies was handled pleasantly and professionally as always.

Been a customer for several years. Service has been great. Only foul-up was when I received a double order. I think that has now been straightened out and we are back on track. Much better to receive a double order than miss an order!

Extremely helpful!! Took care of everything!!

The customer service rep was very friendly and answered my concerns quickly and professionally.

Customer service is the heartbeat of any company, Comfort Medical apparently has a very strong heartbeat. From the onset of the first call all the way to receiving my first order I was treated with respect and care. I was provided updates as to when my order was shipped and the anticipated arrival date. I will happily being using this company for all of my ostomy supplies. Thank you Comfort Medical for a well run company!

Very professional and excellent service. I feel myself in safe hands because I know there is somebody I can reach easily whenever I need.