Comfort MedicalReviews of comfortmedical.com

I have asked that my skin prep be changed from Adapt to Allcare twice. The Adapt doesn’t work for me and my skin beneath my wafer becomes red and irritated stinging. I would appreciate the change. Also I do Not need a regular 3 month supply delivery I have enough to last and do NOT have available space to store them.

I felt like the rep really cared about what I needed. It was a real conversation.

The quality has severely gone down for this company to the point where I'm searching for a different company to switch orders to. Hard to reach someone to talk to, they will just take your number down, and it takes DAYS for a callback just to order. They are so disorganized they can't even find my account. No one is able to answer any questions. Just save your time and go find a different company.

I loved comfort medical, they were prompt with getting my supplies to me. However, my last call for a reorder was not received, and when i called to ask about it they didn't know why at first, and then told me they are no longer in network with my insurance. I then had 1 week worth of supplies left. I wish they would have let me know sooner, now I'm 2mo's into this process of trying to find a new vendor to ship my supplies. I don't think they understand that having catheters is a life or death matter, if you reuse them you can get a uti that could be deadly. please care about your patients a little more, this shouldn't be "just a job" to you.

Ease of ordering

Calling the 800 number is totally frustrating. Getting a live person who just takes down your contact information is a waste of time, because more times than not, I don’t get a call back. When I finally got through to an order taker, she was fantastic. She gave me her email address, so I can communicate through email now.

Comfort medical has done great things for me. If I have a question or I can’t understand something they’re always there to help me. Everybody is so polite and helpful. I would never go to another company. I would recommend this company to anybody that I know.

Delivered 9 Month supply of Self-Cath Straight Intermttent Catheters