Evelyn E.
Great company to deal with
Great company to deal with. Was prompt with catheters and very helpful. Will continue to use them for my intermittent catheters.
Response from Comfort MedicalJun 27, 2022
Thank you for the positive review!

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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5,088 approved reviews, newest moderated first
Evelyn E.
Great company to deal with. Was prompt with catheters and very helpful. Will continue to use them for my intermittent catheters.
Response from Comfort MedicalJun 27, 2022
Thank you for the positive review!
customer
Experienced a problem with my initial order, my mistake in the way that order was submitted and not a problem with the way it was processed, which caused me to talk with several people with Comfort. Would have to say that every person I dealt with was very pleasant, understanding as to my needs, and able to quickly resolve my problem in a professional manner. Should also mention that those involved with setting up my new account and those handling my initial order should also receive a five star rating.
Response from Comfort MedicalJun 22, 2022
Thank you for the positive review!
customer
Great job thanks
Response from Comfort MedicalJun 22, 2022
Thank you for the positive review!
Dion M.
Excellent service and good customer relations!!
Response from Comfort MedicalJun 22, 2022
Thank you for the positive review!
customer
Good Job - Quick delivery
Response from Comfort MedicalJun 22, 2022
Thank you for the positive feedback.
Sandi J.
EXCELLENT EXPERIENCE! The lady I spoke to about this was GREAT! Above and beyond customer service skills! Great oriduct!
Response from Comfort MedicalJun 22, 2022
Thank you for the positive review!
michael H.
came quickly could not ask for a better response'THANKS '
Response from Comfort MedicalJun 22, 2022
Thank you for the positive review!
customer
I have not received my order. I received an email saying it was delayed and had to call them. They had faxed a title 19 to wrong place and did not notify me immediately when they did not get Title 19 back. I had to call Childrens and Scottish Rites to get this straightened out. I still have not received my order. Scottish Rites had faxed signed title 19 first week of June. I have had to purchase my own supplies and pay out of pocket. I did get a1 box of Urostomy bags (5) bags 2 days after I called. I am on last bag and again I am paying out of pocket for supplies. I never had as much trouble with Shield. Unfortunately the do not handle Urostomy bags and supplies. Very frustrating and expensive on a fixed income. I did get a call from a nurse on their Urostomy team to try and resolve my sons reaction to the Urostomy bag adhesive tape. Unfortunately it takes 1 to 1 1/2 weeks to get samples. Still waiting. Just auto ship supplies and keep records updated on where to send Title 19 and keep family informed please.
Response from Comfort MedicalJun 21, 2022
We are sorry to hear this. Please call 1-800-223-4738, so we can investigate further.