ComcastReviews of comcastbusiness.com

I own a business in Naples Comcast emailed me saying that my business internet and phone would be down for the whole day on Wednesday March 19th to enhance the service. As you can imagine it was a slow day with no way for customers to call in an order! I then received a email from Comcast at 12:30 ( already down since 6am) saying that they cannot finish the enhanced work and that I will be down all day tomorrow as well!!!! Terrible company with no communication and customer care. Do not use this company

My monthly contact finished and without me knowing and because I was on autopay they took advantage and start charging me $100 extra on my bill it went up from $115 monthly to $225 for few month. then when we noticed I called and cancelled the account and removed my credit card on file. next month I still recieved a bill with late fee of $25 dolloars added and recieved many emails and even by mail warnings about the bill. I called them they said in my contract if I cancel they still charge me for the next 30 days. wheter I had service or not. This is what I call higway theft by a big company.

If we could give 0 stars we would. Comcast business is the worst! No communication, They lie relentlessly, you can’t speak to anyone that is at all helpful. Mistakes on their end and they offer no apology. Awful! We are changing over to Verizon or T-Mobile!

Comcast charged me fo service they can not provide left the cord across my yard for over week and still there they don’t even have equipment ran in my new hoa so they lied as well and 100 up front and charging me for a service currently that they can not provide me anything is better than this company had same issue 10 years ago but my wife was being nice second chances are for companies with good customer service this isn’t that avoid at all cost

Unable to cancel service. Multiple technical issues, called to cancel service promised better service and lower monthly payments, signed new contract with new payment deal ut kept charging as before without improvement. Called multiple times again, told we are resolving issue in a week still no change. Comcast is a scam service

False narrative p**** sales people the first thing they do when they talk to you is how much is your budget they don't even tell you what the benefit is they just blah blah blah how much money how much money they're not listening false narrative not recommended at all especially for my ministry of godspeed 28 ministries stay clear this company your business on alibaba.com

New customers stay away!!! Do not use this service. Horrible treatment, especially from Sandro, and impossible to contact.

Insane lack of customer service. They admitted to me on the phone that after a contract ends, they continue to raise the prices until you call them. When our contract ended it went up from $155 to $175 and now to $205. I called to see why no one informed me that the contract was up and what they can do to get us a better price. They refused to give any credit and they refused to put us on a new contract with any discount unless we open a new phone line.