Coastal Moving ServicesReviews of coastalmovingservices.com

The packing service was excellent overall. They were respectful, efficient and fast.

Worst experience ever. I moved from Washington DC to North Carolina. I think that the main issue is that there were a lot of hidden fees that popped up last minute. They do an estimate but don't want to come and actually see your things so that the estimate is accurate. I asked several times if they wanted a video or pictures. They make promises they can't keep because they us third party contractors and they don't communicate with each other. On the day of my move the third-party contractors 51 States Relocation showed up and were shocked with how much stuff I had because they thought it was a smaller job. I don't know why? Then I was stuck having to pay almost double what my estimate was because I needed way more boxes than they anticipated and had way for more household items. They also packed things they weren't supposed to and now I am left to figure out how to ship them back to the owner of my last apartment. They didn't label anything, so I have to go through each box and figure it out. No organization. Also, the contractors told me one thing on site and then it wasn't honored during delivery. Then it wasn't explained that in order to get my things delivered in less than a week I needed to pay an expedited fee. I wrote down a date a week out, and they date wasn't honored because apparently, it's the starting point to get my things but not the actual possible date they can arrive. They never give you the direct number of the third-party contractor, so you never know what's going on or where your things are. I had to beg for the direct number. Bottom line is I would never ever use this company again. There is a lot of fine print, and they claim they have no control over when your stuff will arrive. They charge for everything including distance from the street to your apartment/home. But you don't know that until the moment they arrive and then you are stuck. The customer service is horrible, both at Costal and 51 states. They kept placating me and not answering my questions and the woman at 51 states was very rude and condescending to me. I spent some much money and for horrible service. Horrible experience!

Zack and his team was great!

Awesome team. Moe, Victor and Kennedy were an amazing team and made our move very smooth. Very good experience with the company overall. Would recommend 10/10.

Great team. Very efficient, attentive and trustworthy with our personal possessions. I would recommend them to anyone and everyone.

Zack and the crew were super kind and professional. All around easy to work with.

Gabriel, Eli, and Zack were excellent to work with. Kind, reliable, and attentive to all of my planning and delivery.

Thank You! We have moved 23 times in 25 years and this was the best move ever! The crew was very professional and fast. We moved out and moved into our new home on the same Day! Thank You So Much!