Kristen
Very fast and efficient
Very fast and efficient. They went over every item and packed up everything really well.
Coastal Moving Services is a moving brokerage with access to teams of moving industry professionals that guarantees the easiest and most affordable relocation possible. We take care of all the research and pre-screening processes to ensure your move is risk-free, efficient, and satisfactory. We strive to be there for you during your move from start to finish and will assist with all aspects of your moving needs.
Coastal Moving Services (coastalmovingservices.com) has 623 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Showing 16 reviews with 4 stars · Clear filters
Kristen
Very fast and efficient. They went over every item and packed up everything really well.
Moe
The people doing the moving did great. They showed up on time and moved the boxes carefully.
hector B.
elton and his crew from Loadrans LLC did an amazing job! really appreciated their services
Gerry C.
Communication could be improved, however Alex and Tony were great communicators and took great care packing my items.
Sid B.
Generally a great experience. Alex, Isu, and Nurs did a fantastic job wrapping and moving all my stuff. Only small thing is that final cost ended up much higher than initial estimate, although was still reasonable
Marie
Alex, Tony and Yurii Did an awesome job for us. The company is great. Great people to work with. Very careful with our belongings and very efficient.
John V.
Alex and Tony took very good care of my belongings. They work fast.
Eva A.
Moving is stressful enough without surprises, so I approached my recent move with hope that things would go smoothly. I hired a moving company, expecting the quoted costs would be a straightforward process. What happened was more complicated, and I want to share my experience for anyone considering using a moving company. Billing Complications The day of the move, I was hit with unexpected added costs that weren’t discussed during the initial set-up. This was a shock, and to be honest, it made me angry. I was going to cancel the move altogether. I needed to step away more than once just to avoid raising my voice, which is not something I’m proud of, but it’s the truth. I felt frustrated and overwhelmed by the situation—not at the movers themselves, but at the situation I found myself in. To be clear, these extra costs were not the fault of the movers. They were caught in the middle, doing their job as best they could. I believe that if the conversation with the agent setting up the service wasn't rushed and the agent focused on the specifics of what is moving and size the cost surprises would be minimal. But sadly, that is not what happened. Movers' Response Despite the tension, Alex, the lead mover, and Dmytrii, his colleague, showed real professionalism and kindness throughout. Alex listened to my concerns and worked with his supervisor to find a reasonable adjustment to the final bill. Both Alex and Dmytrii kept a positive attitude, worked quickly and efficiently, and took care to protect my belongings. Their calm and friendly demeanor made a tough day a little easier. Final Thoughts Now that the first-half of the move is finished, I feel a huge sense of relief. I hope I never have to use a moving company again. I appreciate Alex and Dmytrii for their understanding and skills, and I’m glad that, in the end, things turned out okay. If you’re considering a move, know that things will not go as planned. Insist on giving them the most accurate description (including measurements) during the initial call and set-up in order to get the most accurate quote. **Note** wrapping and protecting the furniture is not included beyond a blanket. I know I was just as shocked as you--would have been a good thing to know at the beginning so I could have added it or at the very list known about it. Now to prep for the drop-off of my belongings and fingers crossed there will not be any surprises.