ClickMagickReviews of clickmagick.com

Great support. Fast response times and very helpful.

Response time was great and the help was clear and understandable.

I cancelled my CM account in March 2023 with an email confirmation. There was no activity on the account after I canceled. However they continued to bill my bank account each month (April, May, June) for $49.00 USD. I didn't catch their mistake until July 2023. They said they can't refund due to company policies of no refunds after 30 days. They were given the chance to make this situation right but still refused. Beware when you cancel your account. Even though a confirmation email was sent you still need to check your bank statement. They did wrong in this situation.

With a very quick reply

I was disappointed to see I had to text but the agent Isaiah was incredible to work with. He went above and beyond to make sure my concerns were addressed and couldn’t have been more supportive. This is an excellent company and customer service is truly a step above the rest. A++

I had been a loyal ClickMagick user for approximately five years, consistently subscribed to their Pro plan since 2016. However, during the COVID-19 pandemic, as my business requirements changed and experienced a significant downturn, I didn't utilize my ClickMagick account for two years. I held onto the subscription, assuming it might prove useful in the future. Earlier this year, I made the decision to cancel my ClickMagick service as, at that point, I didn't have immediate plans to utilize it anymore. It was disheartening to have paid thousands of dollars for a subscription that remained unused, which simply didn't make good business sense. Surprisingly, just three months after canceling, I had a change of heart and wished to reinstate my previous plan. I reached out to ClickMagick politely, hoping they would understand my situation and allow me to resume with my old plan. Unfortunately, they were unwilling to accommodate my request. What disappoints me the most is that I remained a loyal subscriber during the two-year COVID-19 period, continuously paying for my subscription without even utilizing the service. Considering this, it is disheartening to encounter such inflexibility when all I requested was a 35% discount, which is equivalent to the affiliate commission they would have otherwise paid. It is important to note that many positive reviews about ClickMagick can be attributed to the 35% recurring commission they provide to their affiliates. This incentive often prompts positive feedback from affiliate marketers, but it doesn't necessarily reflect the experiences of long-standing customers. Overall, I am extremely disappointed by the lack of understanding, flexibility, and appreciation demonstrated by ClickMagick towards their loyal customers. It is disheartening to witness a company that fails to acknowledge the financial commitment made during challenging times and refuses to offer a fair discount under the circumstances. I hope that this review serves as constructive feedback for ClickMagick, urging them to reevaluate their policies and consider the importance of valuing and retaining loyal customers. As for me, I will be exploring alternative solutions that prioritize customer satisfaction and offer a more flexible and appreciative approach.

Support for me thus far, with my many questions, has been very prompt and helpful. I love the quality of your customer support. Thank you!

Lots of options! Great for all sorts of link needs. Five years of awesomeness!