Roberto C.
I got the help I needed faster than…
I got the help I needed faster than expected.
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ClickMagick (clickmagick.com) has 532 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Roberto C.
I got the help I needed faster than expected.
July Sky M.
Response Update: I explained to Troy in the email you referenced why my card was declined, it was canceled due to fraudulent activity on the card. Due to traveling and a mistake by my mail forwarding service, I was unable to receive the newly issued card in a timely fashion to update my account. It was not, as Troy implied, because I did not have any available credit on my card or was "not making enough money to even need your services." My 1-star review is not for your service but for your customer service. Furthermore, publicly posting inaccurate information about my finances and situation in a response to a review that was asked for in Troy's email only underscores my 1-star review of your company. If Troy had been professional, he could have just simply explained that the service could not be reactivated and explained what could be done to move forward. Instead, he made several inaccurate and insulting assumptions about why my card had been declined that were completely and entirely unnecessary under the circumstances. Also, I did not say I purchased a "make money on the internet course" as you put it, I said I purchased a "training course" teaching a specific skill, that recommended your service. That was said in response to a comment Troy made in his email. I will be emailing them to let them know about the service they are recommending and what you have to say about their "make money on the internet course" and how until we are making a certain level of money from said course, ClickMagick doesn't want our business. And, for the record, I am not frustrated with anything other than the way you and Troy have handled what could have been positive and respectful interactions. Especially for a company that makes its money off of people "making money off the internet." If I want to pay to use your service, and it is a flat fee not based on how much I am making, why does it even matter to you or Troy if I am making "enough" money in this specific area yet? I apologize for not realizing or being made aware of prior to signing up that I had to be in a certain earning bracket, again, in this specific field, (because obviously, it doesn't matter what other income I have to pay for this service as I am going through the training) to learn to use your services. Can you please post a response with what an acceptable earning amount is for ClickMagick so that you can save other people the trouble and embarrassment of trying to use your services before they have hit that number? Thanks. Original review: Customer service is an opportunity to create a positive experience, even if you cannot resolve their issue. A small customer today could become a big customer with the potential to bring more business the next. Or, a bad experience with customer service, such as the one I recently had with Troy, can leave a bad taste in your mouth and create a customer who will not only not want to use your services but will recommend others do not either. Granted, you have the luxury of insulting your customers if you are the only game in town, but it is still bad business.
Response from ClickMagickAug 7, 2023
Hi Emelie. I'm sorry you feel that way, but we definitely didn't insult you. As you know, your account was cancelled for failure to pay your bill per our billing policies. We explained that accounts cancelled for non-payment cannot be reactivated, and that you would need to create a new account. I reviewed Troy's message to you, and it was both respectful and professional. You shared that you've only recently purchased some type of "make money on the internet" course and that you've spent thousands of dollars and haven't had any success, and while I can understand your frustration with that, I don't think it's fair to take it out on us. Your 1-star review is definitely not an accurate review of our service.
Nemeth Promotions I.
Thanks for the fast reply. It seems to be getting better all the time.
Thiago N.
Best platform and best support to help you in your daily life as an affiliate.
Ed A.
Clickmagick is amazing to work with! Their support team is super attentive and they go above and beyond to really help. I've been using CM for 2 years now and I've never had a complaint. I always recommend their product to any of my affiliate friends because it has helped me make so much money. Thanks CM!
Logan
Answered everything I needed to know and more.
Evelyn L.
thanks for helping me out :)
Elis
Most powerful and simple tracking tool, both at the same time, it just works