ClickMagick Reviews | Read Customer Reviews of clickmagick.com

ClickMagick Reviews | Read Customer Reviews of clickmagick.com

ClickMagick reviews

Showing 2 reviews with 2 stars · Clear filters

Winter H.
Dec 8, 2025
Beware of hidden charges
I signed up to the $79 dollar plan but was charged $199 then a day later i was charged a further $79, just by clicking around i inadvertently signed up to extra services, I was just trying to understand the software! Beware, there seems to be no warning or notification that you are signing up to additional paid for services. i am sure it works well if you know what you are doing or are an i.t expert.
Response from ClickMagickDec 30, 2025
I'm sorry but that is simply not true. It is not technically possible to be charged $199 if you signed up for the $79 plan. As for the second charge, that was not for just "clicking around", that was for a subscription that you opted in to by clicking the subscribe button. Both are clearly labeled as free trials, you could have cancelled them at any time by clicking one button, and we sent you an email before your trial was ending to remind you about it. You submitted your "review" with a fake name, but if you care to provide your real name I will be happy to provide the full details about everything you signed up for, including screenshots and timestamps. Our services and free trials are clearly described and there is no way that anyone can accidentally sign up for anything on our website.
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Chris H.
Nov 8, 2024
I used this software for 2 months and…
I used this software for 2 months and it was a horrible experience. The folks over there get mad at you when you show them the inaccurate numbers they give you. I reached out for support showing them proof and then refunded me. The crazy thing is 2 days prior I was on a Zoom with Troy and he approved all my code yet their software still wasn't working. HORRIBLE EXPERIENCE!!
Response from ClickMagickNov 8, 2024
Hi Chris. I'm sorry you had a bad experience, but as we explained ClickMagick just doesn't seem to be a good fit for you. We helped you with probably a dozen different mistakes you made with your setup, spending hours and hours of support time with you. ClickMagick is ridiculously accurate - you just didn't set things up correctly, and there's no way you can say we didn't go above and beyond to try to help you. I can assure you we wouldn't have more customers than any of our competitors if ClickMagick wasn't super accurate. I believe you when you say it was not a good experience, but believe me when I tell you that your experience is not normal at all and we have many, many 1,000s of customers who don't have any of the issues you had. Our average customer submits 1 support ticket during the entire set up process. The fact that you had to send over 30+ support requests and still couldn't get things working right is a clear indication that our product just isn't for you.
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