City BeautyReviews of citybeauty.com

This company took money off my card for products i did not order I only wanted skin care cream they then added on loads of additional items after i checked out total cost of approximately £400 when i immediately contacted them to say I do not want the items they put into my checkout the reply was Its too late to cancel the order Yet i contacted them Immediately I told my visa company and Im having to now go for a refund and reported them as a fraudulent company based on my experience I would advise DO NOT use them Gail Harris 13 elmpark drive telford

I would not buy from this company. You cannot get an answer from them or acknowledgement of a complaint. I made an order which they charged and delivered. the then sent me a duplicate order and charged. I could not understand why they think I would need 6 tubes of this cream when you supposedly need only a minute amount each time you use it now has cost me nearly £200 pounds. Is one of those companies that work on automatic renewal, surely they have to have the customer authorisation for this. I have asked my bank to block any further charges from them.

The delivery was prompt and I was excited to get it. But....wow this stuff stings and I need my lips pampered, not irritated and sore. I read the ingredients...which I should have done before I ordered...and so many irritating things in this. Lemon this and that and Ylang Ylang! Yikes! I had to try it to know I wanted to return, and return policy is so obnoxious, it is not worth it

I bought the City Beauty Multi-Action Sculpting Cream from City Beauty. After applying the cream on my face following their guidelines, I had a severe reaction the following day that made my neck, my face, and particularly around my eyes, swell badly, with bruises, pain and itching. All this landed me to the emergency room at "The Lady of the Lake Emergency Room in Walker, LA. The swollen, pain and itching lasted around 10 days. The company ignored my request to compensate me for my inconvenience showing me a lack of compassion and understanding. Think twice before buying this dangerous product and applying it to your face. Address & Website of the product CITY BEAUTY 9361 Canoga Avenue, Chatsworth, CA 91311 1-800-347-1558

Line blurring/wrinkle filler..... I really should know better at my age. The cream is thick and smells nice but as for all the hype of wrinkle disappearance.... FORGET IT Disappointed but life goes on. Will grow old disgracefully and richer for it.

Used multi action sculpting cream. A nice enough moisturiser, but that’s all it is. Don’t believe the hype. Won’t buy it again

Very disappointed from Invisicrepe body balm. I have been using it for a month, it did nothing to my crepey arms skin. I wouldn’t buy it again.

I ordered this supposedly 'miracle cream' 6 weeks ago and was looking forward to trying it but have still not received the product after sending emails etc. Have spoken with customer services today who suggested they refund me which I agreed but I have only been given a partial refund as they don't refund the taxes. If I had tried the product and was returning it that's one thing but under the circumstances I think this is a disgusting policy and would not recommend dealing with such a company. I am sorry to write such a negative review but they could have found another way to make up the difference. Please also be aware, I subscribed to emails/offers and found my Paypal account had been debited for a second pot of cream. This obviously works like a subscription. Very unhappy