Michele G.
After being mesmorised by the ad on…
After being mesmorised by the ad on Youtube, I thought I would order from City Beauty. I bought 4 CityLips. Beside hydrating my lips like a $2 lip salve, I paid a fortune for a product which does not work for me, and I am not the only one. The reviews may be fake or there is something wrong with certain lips, I don't know, but this is it for me, no more ordering from CityLip. They also did a crepey skin cream over one year ago and the same happened. No result at all. I will not have the opportunity to say "third time lucky" because I am not ordering any more product from City Beauty. They do not do what they claim to do.
Response from City BeautyFeb 6, 2026
We’re sorry to hear this and completely understand your frustration, Michele. While results can vary from person to person, many of our customers do see benefits. Our customer support team has emailed you tips for getting the best results from City Lips, along with return instructions if you’d like to take advantage of our money-back guarantee. We’re here to help however we can.



