CignaReviews of cigna.com

Una aseguradora con prestigio que lo está perdiendo día a día. La actualización de sus centros concertados es caótica. El propio asegurado tiene que buscarse la vida para comprobar si una clínica que aparece en el catálogo como concertada, lo está realmente. El mail que aparece en la contestación NO FUNCIONA en español y tardan hasta una semana en responder.

Fraudulent behavior + Ghosting! A masterpiece. Cigna Global has redefined the art of customer betrayal. I requested to cancel my policy on December 23, and they confirmed the cancellation in writing, the illusion of professionalism. What followed, however, was an astonishing display of calculated negligence and malpractice: complete radio silence despite multiple attempts to reach them. I have to add that they also increased the premium without any notice and I have never filed a refund request! Not even once. I have always behaved properly, kindly with them and trusted them. Today, January 10, they outdid themselves by charging my credit card the full amount—despite the written agreement to cancel. It’s as if their strategy is to lull customers into a false sense of security, only to resurface at the last moment with unauthorized charges. Cigna’s elegance lies in its ability to maintain a veneer of respectability while blatantly disregarding agreements and exploiting their customers. Beware, for behind their polished branding lies an organization that treats accountability as an optional extra. This looks to be deceptive marketing at its best. For those considering Cigna Global, let this be a warning: their dedication to empty promises and financial opportunism is unparalleled. This is what make the industry so hated. Elisa Serafini

absolutely horrible. I have been trying to locate a provider online for the past hour. Plenty listed in my area if I do not sign in, but as soon as I am forced to log in to "mycigna", there are zero providers anywhere. Within a 100 mile radius. I love paying for insurance that has no providers that I can use any where that I can get to them. I guess I will have to wait on hold and talk to an actual call center representative to even find a doctor. Copays are ridiculous. I had to quit taking my medication because my copay went from $8 monthly to $174 monthly. Just because I switched jobs and had to switch insurance, from United to freakin Cigna. My antidepressant med won't help me anyway if I am homeless from having to pay for it. Then they demanded I do refills of 3 months or the med will not be covered at all. This insurance company is a joke. Now I cannot even find a new doctor, since there are apparently none in my area that accept my plan. Why do I even have to pay for this? They are just taking my money every month and I get nothing in return. Cannot afford my one medication, and now I cannot find a doctor. What do these people even do?

Signed up for Medicare Supplement Ins. in early Dec. and have all ready made the first payment for Jan 2025, but have yet to receive my ins. cards. Have contacted Cigna twice and have assured me the cards are on the way. That's been approx. 2 seeks ago. Where's the customer service. I hope I didn't make a mistake by going with them.

Very dissatisfied with Cigna, Be careful of the cancellation T&Cs in your contract. They tell you you can cancel anytime you want but they don’t tell you have to pay for all the remaining months of your contract policy if you submitted a claim during that same year policy.

Signed up for Cigna PDP and have a question about coverage. I’ve tried for 2 solid days to get through with no success. Cigna gives you 2 choices, either to hold or to get a call back. I’ve tried it both ways numerous times. After holding for 30 mins, the call always disconnects w/o being answered. And no matter how many times you ask for a callback it never comes. Next step is to start writing congress and Medicare. That will give me something productive to do in the year I’m stuck with Cigna. DO NOT BUY

Trying to fix an error coming from them for one week now. Supervisors are never available and nobody is giving me explanations.

I have been trying- to cancel cigna medicare part d for weeks now - call 800-222-6700 NO ONE ANSWERS!!!!!! this is not acceptable practice NOW I only have TODAY to cancel because NO ONE answers your phone lines