CignaReviews of cigna.com

Simply the worst insurance company on the planet. Had them for over 16 years. Paid my monthly insurance premiums on time. Never missed a single payment. Needed to use my insurance for broken bones sustained during skiing accident. Was given the runaround by Cigna for over 3 months. These scoundrels try every technique not to cover you. (Or pay the claims your plan states.) Now in medical debt for over thirty grand between hospital and x-rays plus all the surgeon fees. Cigna hasn't paid a rotten red cent! They keep claiming I went out of network (Not true) for non-urgent care. Even though their own reps told me flat out I was covered for this. Cigna is in the "business" of making money and profiteering off unsuspecting consumers. (Not in the "business of caring" about their members... give me a break already with those cliches!) Just absolutely the most unethical and dishonest insurance company. Ever! Don't ever buy insurance products from them. Company is only to happy to accept your insurance premiums payments. But then goes back on their word. Constant lies and bait and switch dishonest insurance tactics. Now lets just wait for the standard company response below my review which you know they're going to post: "sorry for your troubles can I look into your account for you and see what's going on?" Oh yeah Cigna? Here's my response back: you people had numerous opportunities to "look into my account all along and see what the problems were but you still chose not to do anything." Funny though how company reps want to try to make nice and act like they really care... only after you end up posting a review on a forum like this one. But Heaven forbid they should actually do the ethical thing all along WITHOUT being pressured by bad publicity!

I know that the insurance companies exist solely to take your hard earned money away from you, but I cannot stand when they make you crazy. I am insured through my work organisation and we are paying them a lot of money. However, they keep changing the medical plan in the middle of the treatment as they please. It is so bad that whoever is thinking of having them as an insurance company must be out of his mind. Stay away from them!

STAY AWAY FROM CIGNA!! I had a radical hysterectomy done by an in-network surgeon in an in-network hospital, and it's a covered surgery. I woke up with a pain level of 8, a cortisone IV in my arm, a catheter connected in my bladder, my vagina full of padding to contain external bleeding, and a nurse coming to check regularly for any internal bleeding. Nevertheless, according to Cigna this is an OUT-PATIENT surgery!! REALLY?? It's been over 3 months, and they haven't paid a single bill, having all the service providers jumping through hoops like crazy, and keeping on rejecting all claims!! If you want peace of mind, stay away from Cigna, just another greedy health insurance which doesn't care about patients wellness and safety.

I have been reading various articles (including the one below) where loyal customers have been paying into these type of Hospital Income Plans for many years only to receive a letter stating that Cigna are no longer offering the cover. We too have been dumped, and cannot find the same level of cover at a comparable price due to our ages. Many wont even entertain a new member once they have reached 64. We support everything Hayley Jones has mentioned in her letter, and expect more are paying in for so long. Preferably we would have expected a transfer of our policy if Cigna was pulling out, or at least a fair compensation for all the money we invested in this policy over the years. Mr & Mrs B Gower

I have Cigna HealthSpring Part D pharmacy coverage and absolutely love it. The company is easy to reach and get a human on the phone quickly. They have assisted me in getting the best prices on my medications. I have been with company for 6 years now and can not say enough about how well they have treated me. If it were not for Cigna HealthSpring and their most recent attention to an issue I had (and resolving it quickly, efficiently and to my benefit), I fear I would not be walking right now. Huge THANK YOU!

I use Cigna in 2018 was off work for surgery on my eyes I had surgery on December 8 Iwas off work until January 2 2019. they only paid for one day I need back pay for those days Calvin E. Benjamin

Worst Insurance Company going This is one Company you should definitely stay away from. It is in excess of 1 year since my mother was killed in a RTC by a speeding drunk driver (he was sentenced at the start of August to 10 years) and they have still not paid out her life insurance despite my Sister chasing them. Please save your loved ones from the Trauma this Company will put them through.

I have received a letter notifying me my Lloyds Bank Hospital Cash Plan is being cancelled. I have paid into the plan for over 25 years and have been a lifelong member ( approx 50years ) with Lloyds Bank. As I others in the same situation as myself I also believe the plan is now being cancelled due to my age. Does anyone know if there is anyway we can be compensated for the money we have invested in these insurance plans over many years. I believe it is unjust that Cigna and Lloyds Bank who endorsed the policy should be able to cancel it now when we are more likely to need it than ever. We are not asking for something for nothing- we have paid into these policies in good faith over the years - these policies should be honored!