CIBTReviews of cibt.com

My second time using this service. Such a stress saver! I am so glad I used them to obtain my Visa for my return trip to Kenya. Definitely Worth the money spent. Thank you !

Online experience not brilliant, followed all the prompts and paid the fees on 15/1/2026. Heard nothing so chased on 6/3/2026 to find that my information had been dumped and I had to complete the process again. Direct contact with the visa teams was excellent and the visa’s were back to me by 15/3/2026, very professional and helpful staff.

Customer service is poor, they submitted first time without my wife’s photograph due to negligence, application was rejected have to pay twice because of CIBT Mistake to get UK ETA. I don’t recommend this company

Great support provided by Ismael who was always accessible and able to address whatever questions I had. The China visa process was more involved than I expected, and it was great to have the support of Ismael and the CIBT team to make sure it was complete. My visa even arrived early which was such a relief!

Miss Karina Narvaez was amazing!!! She assisted me every step of the way during the process. This was my first time securing a Visa for travel and she made the process very simple and easy. Though there were some challenges on my end that had to be resolved, Miss Narvaez was very patient with me. I highly recommend CIBT Visas if you require a visa for the purpose of travelling for business or pleasure. Their service is well worth the cost to eliminate and avoid any mistakes and stress.

My service consultant (Mei Miller) was absolutely fantastic. I had a unique situation where I applied for my Chinese Visa with an Embassy outside the US. I could not cancel it so that I could move forward with the US embassy and Mei stepped in and solved this problem hands on and got my visa issue 2 weeks prior to my trip. She was professional, patient to listen and developed a game plan to get this done. She was very responsive and stayed positive during the process which allowed me to stay calm. I truly appreciate her effort in this.....

Quick helpful service! Appreciate CIBT! Indonesia VISA was submitted and approved within 24 hours or less. Thank you.

Process was straightforward, passport arrived quickly, employer paid the fee. Had to fill out the same info on 6 pages, would love if that could’ve been prefilled, but maybe not an option through my employer. Received communication the whole way, but did get an email telling me it was on the way, after I received it (a little funny).