CIBTCIBTvisas is the global leader in travel visas and US passports. Millions of international travelers have trusted CIBTvisas to secure their business visas or tourist visas.
CIBT (cibt.com) has 432 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Travel Agencies · Washington, District of Columbia
Excellent
Travel Agencies · Washington, District of Columbia
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Travel Agencies · Washington, District of Columbia
New
Travel Agencies · Los Angeles, California
Excellent
432 approved reviews, newest moderated first
kwan Q.
A+ This is my second time working with CIBT. I worked with the same agent, Rina who was amazing. Got everything sorted, answered questions and made the experience very easy.
Response from CIBTApr 29, 2026
Thank you for the kind words about Rina. We appreciate your business.
Crystal B.
My experience with CIBT was great. My assigned agent Gem F. was just amazing. From day one Gem was so helpful and extremely prompt to answer my questions and concerns. Made the whole passport book and card renewal process painless. 5 Stars+.
Response from CIBTApr 29, 2026
Crystal, thanks for sharing. We appreciate the kind words about Gem. Were glad the prices was painless.
Ruth-Mike B.
Everything went wrong. We applied for Bristish short-term visa via CIBT last December, and still have received nothing but rejections and AI emails, after paying over $100 US or 109 British pounds, and submitting 3 photos per person. Horrible experience. We will go with a more efficient service, not CIBT. P.S. CIBT did fully refunded application costs after 4 months and our change to a different ETA company. Hence, my change in rating.
Response from CIBTMay 4, 2026
Has this been resolved.
Visa A.
I've used this visa service for two decades. It's fast, reasonably priced, and the staff are friendly and helpful. My most recent experience was somewhat less satisfactory than earlier encounters, though. Applications for Chinese visas are now done electronically. Unfortunately, CIBT haven't updated their instructions, so much of the information on their website and in their messages was confusing and required several calls to sort out. Additionally, some of the tips that staff provided me, like using my phone camera instead of Walgreens for passport photos, could have been made available on their website. Finally, CIBT sent me confusing email messages, like the one that informed me that my visa was still being processed on the very day that it was returned to me.
Response from CIBTApr 29, 2026
Thank you for your loyalty over two decades. We apologize for the outdated instructions and confusing messages regarding electronic Chinese visa applications.
Julio R.
My agent D'Marco Anthony was very helpful and got the process done in time. Some very minor issues but it all got fixed. Process was fast.
Response from CIBTApr 10, 2026
We are glad to hear D'Marco Anthony helped you! Thanks for noting the fast process and issue resolution.
Anne K.
When I discovered the exorbitant charges for using CIBT to apply for a Canadian ETA I cancelled my application straight away and got the ETA directly from the embassy for 7 dollars. CIBT ignored my requests and charged me £201. Theft, they are scammers.
Response from CIBTApr 10, 2026
Anne, please provide your order number so we can get this resolved.
Chris
easy, fast, helpful account manager (Gina)...
Response from CIBTApr 10, 2026
We appreciate the positive feedback. So glad Gina made everything easy and fast for you.
Gregory F.
FILLED THE APP ON MONDAY - RECEIVED MY VISA ON THURSDAY. FAST EFFICIENT SERVICE. THANK YOU
Response from CIBTApr 3, 2026
We are delighted to hear about your fast visa service experience! Thanks for choosing CIBT!