CIBTReviews of cibt.com

I have been using CIBT mostly for visas for the travelers I support at my company. I have used them for many, many years and never had any issues. All deadlines were met. The process is as easy as can be and the support / response time whether virtual or over the phone is exemplary. Many assistants in my company use CIBT as well and would describe them as the most reliable expediter. I have also used CIBT for passports and the experience was flawless.

Have been using them for many years now. They can be quite expensive for certain visas, but they do the work and details are on file for next time so you don't have to keep filling out forms online. E-Visas for business are very quick otherwise they can be up to two weeks if there are no complications.

Incredibly poor service for a business that charges 3x what the actual visa cost. My visa came the night of my flight out (over 3 weeks from my submission with CIBT) . I ended up having to pay another $300 and process two brand new applications and get the fast tracked expedited service for them to be processed in 4 hours. I am so incredibly disappointed. I was given the website from FCM who I use for work and will definitely be passing this feedback onto them. Not good enough and never again will I use this service.

Fantastic experience. I couldn't have done it without Ismael walking me through the China visa process.

My Visa Consultant, Mei Miller, made my experience GREAT!! She was extremely helpful, courteous, thorough, provided clear and detailed instructions, professional, patient with all my questions and always promptly replied. She should be the roll model for all other consultants to follow.

I spoke with the service agents after re-taking pictures of my passport and myself over and over again using all different locations and it was always rejected all different excuses...they suggested I use the library for my personal information?? I made multiple calls to agents and finally cancelled. The agent I spoke with to cancel never advised me of a cancellation fee. The whole experience was a nightmare!!!!!BEWARE!!!!

I had used CIBT a year ago to attain my VISA. This time was even easier and more efficient. Great service. Thanks

I used CIBTvisas for a passport renewal and visa application, and the experience was extremely disappointing. The process was expensive, confusing, and supported by virtually no customer service. Their phone line repeatedly dropped calls, and email responses took days—there’s no online chat option. The promised rush turnaround wasn’t met, and delays were made worse because they couldn’t link my information between requests. Overall, it was inconvenient, slow, and not worth the cost.