Drescher, G.
Price was very reasonable
Price was very reasonable. Shipping time was slightly longer than with other companies for the same purchase. Customer service was adequate.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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2,295 approved reviews, newest moderated first
Drescher, G.
Price was very reasonable. Shipping time was slightly longer than with other companies for the same purchase. Customer service was adequate.
Cece
Thank you Marie at the Oakville Ontario salon for making my visit and consultation such a great experience. Your support and advice were so helpful and greatly appreciated. I highly recommend Chiquel for its great customer service.
Jenny A.
Everyone is so nice and accommodating, I received advice anytime I needed it. And I love my new topper!
Scooter B.
This is the 3rd Ignite I have bought and they never disappoint. I LOVE Chiquel’s prices, but more importantly I love their customer service and the quality of the wigs!
Arleta S.
Very positive experience dealing with Chiquel. Very helpful, understanding and responsive customer service. I strongly recommend Chiquel.
Debbie P.
I ordered a wig based off the video I saw and when the wig came it was nothing like what was advertised. I returned the wig the next day in perfect condition and I have been given the run around about getting my money back. Quality of wig was poor! Service deplorable. Don’t order unless you want to throw your money away!
Response from ChiquelOct 18, 2024
Hi Debbie, Thank you for sharing your feedback. We have a return policy in place which we believe is both fair and accommodating to our customers. We welcome all of our customers to reach out to us with any special circumstances, as we are always here to help however we can. After explaining our return policy to you, you requested an exception, and we provided it for you immediately. Your order has been fully refunded. We would love to see an updated review from you regarding your experience at Chiquel if you feel that this matter has been resolved to your satisfaction. If there is anything else that we can do to improve your experience, please do not hesitate to reach out.
Sandy M.
So far we are pleased with the service
Response from ChiquelOct 11, 2024
Thanks for your support Sandy!
Queenta S.
Thank you Chiquel I did not think my order will come so quick and just like I wanted.you customer service was great and my hair came just as I ordered thank you I will refer a lot of my friends.thanks again for your speedy delivery I LOVE MY HAIR
Response from ChiquelOct 11, 2024
We truly value your support Queenta!