Tracey
Took a long time to get acknowledgement of return
This company took way too long to acknowledge my return had been received.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Clothing & Underwear · Reno, Nevada
Excellent

Clothing & Underwear · Henderson, Nevada
Excellent

Clothing & Underwear · Las Vegas, Nevada
Excellent
Clothing & Underwear · Carson City, Nevada
Excellent
520 approved reviews, newest moderated first
Tracey
This company took way too long to acknowledge my return had been received.
Laura
Good experience but received another email abt shoes shipping several months after I received them--which was odd and made me worry that I might've been charged twice. But I wasn't.
Lindsey
I ordered a pair of boots that I rearly wanted, then added a pair of wedges to get free shipping. A day after I placed the order I got an email that the boots weren't available but the wedges shipped, so I didn't have the option to even cancel my order when they changed it on me. Then returning the wedges would've cost more to ship than they cost to begin with. Very frustrating.
Denise
I have ordered several times and the quality is great, timely also.
Karissa
The product I got was well worth the price. Great quality and service.
Nicole
I ordered a pair of shoes that were too big and needed to exchange them for a half size smaller. It was confirmed via UPS they received the package and I got and email it was returned but not exchanged. I emailed the customer service to find out if it was being processed as an exchange. They said that email was wrong and they had a glitch in the email system. I emailed back to find out still what was going on with my exchange and never heard back.
Autumn
Comfy and easy to walk in Chinese laundry high heels shoes. Delivery on time.
Susan
I was more than satisfied with the floral sandals I purchased online. The floral design was not identical on each shoe. I loved the surprise of that! The size 8 ½ shoes fit just as expected, and the heel height and thickness is perfect for me...not too high...Love the shoes!! Ordering was painless and delivery was quick.