Chill ChairReviews of chillchair.com

WOW!!! Excellent Service!! I ordered my Soul Mate on Saturday and also sent an email asking if they could possibly have it delivered to me on Tuesday as it is my only day off. It’s Tuesday and it’s just arrived!!!🤩🤠 so impressed, but that’s not all! This foot massager is so strong! Love it and I’ve only used it on the lowest setting so far! I ordered white as not a great colour selection, but was pleased to see it is more of a very light gray and so perfect colour for my living room. Hats off to you Chillchair and team! You are so responsive, deliver and great quality product!!!! I will get so much use out of this! Highly recommend- you won’t regret it! 😊

Customer service is very responsive.

When i bought it i was hoping for it to be good at massaging and being a chair. Theres no problem on its main thing which is massaging. but for me, it is only ok as a chair. like it is comfy to sit at but the arm rest is too low for me and cant be adjusted. the height makes sense if your just sitting on it but when i work on my laptap for example the armrest becomes too low and my arms have no where to rest at. The chill chair customer support did try to help me on fixing my arm rest problem with it

super frustrated. Despite reviews this is NOT easy to put together! It’s is very heavy and unless you’re young or strong it’s hard work. It is a nice massage but uncomfortable as a chair and not ergonomic. I’ve been trying to pull it apart to send back. 3 people have tried and it’s impossible. We’ve watched videos and almost hurt ourselves trying. It will not come apart! This has been going on for 3 weeks. They are refusing to send a return label because the pole is impossible to remove! They want me to get a handyman to pull it apart which will cost $200 and they’re refusing to pay for it! The trial is NOT risk free!!! The support is delayed and in USA time- the Australian support is non existent. Do not buy unless you want to pay $1500 for a chair that’s not suitable as an actual office chair!

I had issues with my delivery but Rey in customer service helped me every step of the way. Any questions I had were answered straight away and followed up. I love my product and would highly recommend Chill Chair as a company. Thanks heaps Rey!

I purchased the Chill Chair to help with back issues caused by my workouts. While there was a slight delay due to customs, the customer support team kept me informed every step of the way, which I really appreciated. Once it arrived, the experience was absolutely worth the wait—the massages have been incredible and have completely relieved my back pain. Thanks to this chair, I can now work out more frequently without discomfort. If you’ve ever considered getting a full-sized massage chair but don’t have the space, this is a fantastic alternative. I also picked up the Solemate, which they offered me a great deal on when buying both together. It’s not only amazing for foot massages but also ergonomically designed for sitting. Overall, this has been a worthwhile investment, and I highly recommend it to anyone dealing with back pain.

Chill chair rocks!!! I got the white one which goes really well with my office decor. It was delivered quickly and installation was a breeze. The different types of massages really help in relaxing you. I like the knead+tap mode. They have a fantastic customer service team willing to jump in and help should you have questions and need help. Special kudos to Rey from the customer service who will take care of you no matter what. Couldn’t be happier with my purchase. Highly recommended!

Purchased a chillchair and received no communication regarding the order. I had to email to ask when it was being dispatched, and they replied saying it had been sent. It is now 3 weeks since date of purchase and nothing has arrived, no tracking provided, and most notably, NOT A SINGLE RESPONSE via email. I have emailed them multiple times to ask for an update and they have completely ignored my emails; gave them ample time to respond and haven’t heard back over the course of a couple of weeks. I wouldn’t trust their return policy either, if they won’t even deliver the product.