Chi DogReviews of chidog.com

Response from Chi DogJul 1, 2026

Hi, Thank you for your feedback. We’re glad to hear your dog is enjoying the food! Just to clarify, the number of trays and tray sizes are based on your dog’s weight. Our feeding and packaging recommendations are formulated and approved by our board-certified veterinarian to ensure proper nutrition based on body weight and daily requirements. That said, we understand every dog is different. We’re able to customize orders or add single trays on top of an existing plan to better suit your dog's needs. Please feel free to reach out to us anytime if you’d like to discuss options. The Chi Dog Team

Response from Chi DogJul 1, 2026

Hi, Thank you so much for your kind words and recommendation! We’re glad to hear that you’ve had a great experience with our customer service and that you feel our care for pets comes through. That means a lot to us. We appreciate your support and are so glad to have you as part of the Chi Dog family! The Chi Dog Team

Response from Chi DogJul 1, 2026

Hi, Thank you for your review! We're happy to hear you had a positive experience with our customer service team. We appreciate your support and look forward to continuing to assist you and your pets. The Chi Dog Team

Response from Chi DogJun 29, 2026

Sandy, Thank you so much! We're thrilled to hear your first order arrived on time and, most importantly, that it's agreeing with your pup so far. We appreciate you giving Chi Dog a try and look forward to being part of your dog's health journey for many years to come!

Response from Chi DogJun 29, 2026

Summer, Thank you so much! We're so happy to hear you've had a great experience with our service and that your dog loves the food. We truly appreciate your support and look forward to continuing to provide healthy, delicious meals for your pup!

Response from Chi DogJun 29, 2026

Sarah, Thank you so much for your review! We're thrilled to hear your pup loves the food—that's what makes us happiest. We're sorry your order took longer to arrive than expected. We know how important timely delivery is, and we're always working with our shipping partners to improve transit times. Thank you for your patience and for choosing Chi Dog. We truly appreciate your support!

Response from Chi DogJun 29, 2026

Hi, We're sorry to hear about your experience. Every pet has unique preferences and nutritional needs, and unfortunately, not every food is the right fit for every animal. We appreciate you giving Chi Dog a try and thank you for sharing your feedback. We wish you and your pet the very best. The Chi Dog Team

Response from Chi DogJun 29, 2026

Hi, Thank you for your wonderful review! We're happy to hear that our supplements and meal recommendations have made feeding real, healthy food simple and convenient for you. Best of all, we're thrilled that your dogs love it! Thank you for being part of the Chi Dog family. The Chi Dog Team