ChicsewReviews of chicsew.com

Response from ChicsewSep 19, 2023

it's a scam, buyer said she didn't receive package, then we report this case to UPS express, after investigation, UPS express sent us delivery notification, UPS express is Unite State based express company, they told us that they have called buyer, buyer has confirmed dress was delivered, but buyer told us that she didn't receive dress and asked for fll payment, that's so crazy, then this review become Very poor customer service. we have blocked all furture payment from this buyer.

Response from ChicsewSep 19, 2023

If you want to incriminate yourself, why bother? once a standard size can't fit you well, then dresses are not true to size, full of lies, once we get dress back, of course we will send refund back otherwise there will be dispute in the bank, we don't know whether it's our customers, according to your name, we can't find your order.

Response from ChicsewSep 19, 2023

For standard size dresses, they can't be changed according to different body types, once dresses can't fit well, then it becomes our dresses aren't ture to size, and never care whether you are not really in these size. For the same size, so some customers either said the size is large or small, which are both incorrect. they are standard size dresses after all and can't be changed to flatter different body shape. For each standard size dresses, we need to put them into the corresponding size mannequin to check and take photos before shipping, only when the dress fits the mannequin well will it be sent. That's the reason why we can make sure our dresses run true to size. For each standard size order, our customers can request us to take photos of the dresses before shipping, because we will take photos for each dress in the corresponding size mannequin before shipping

Response from ChicsewSep 19, 2023

No, you just ordered fabric swatches from us, and never ordered dresses from us before.

Response from ChicsewSep 19, 2023

The fabric swatches are the same material as dress, because they were cut from the same roll of fabric, so we really can't accept you said the fabric was different quality, you ordered all dresses in standard size, once dresses can't fit you, then you put all mistake in our side but never care you are not really in these size, you wanted to return, then we sent to you return address, how it become extremely difficult???