For over 30 years, we've helped millions of women look as great as they feel. Our chic prints, artisan jackets, and wrinkle-free Travelers collection have built quite a following at our boutiques—but we hear it's our combination of great style, one-of-a-kind details, and warm, personal service that has captured the hearts of women nationwide.
Chico's (chicos.com) has 203 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Stacy D.
Received a broken necklace. We i called India I couldn't understand the man on the phone. I am responsible to find a ups store drive there defective necklace to it. If I wanted them to send me a replacement they wanted to charge me again. I buy online for the convenience not extra work and charges.
Tracey P.
Absolutely gutted. Just received my delivery and I have used Chicos for years for their mixed kebabs, perfect salad, freshly grilled meat, the most amazing chilli sauce. Only on this delivery, the most disgusting chilli sauce I have ever tasted. When I called to complain he said it hadnt changed and that he’s added more peri-peri sauce in to sweet chilli. This is not chilli sauce and certainly not the homemade chilli sauce that Chicks is famous for. I will not be using them again.
Maryann
Chico’s at The Commons has the best employee’s. They are friendly and very helpful. Love shopping at the Chico’s at the Commons! Give them 10+!!! MaryAnn👍
vanessa S.
Please someone help with a working number
Millie D.
I visited the Chicos store in Macon, Georgia on 1/7/26. Store # 0514 Associate Jackie greeted me when I walked in about 3:30. I explained I had a dress on hold from that morning and she went to retrieve it for me. I then explained I had brought 3 tops with me that I wanted to match tank tops with them. She pointed me in one direction and said she would be back to help me when she finished with another customer. She returned to my side shortly and we got to work finding tank tops. I also mentioned I wanted a pair of Juliet leggings with a side zipper. Over the next hour, I tried on several tank tops, the dress and the pants. The dress was the whole reason I had driven from Milledgeville to try it on before purchasing. It fit well accept the top was not perfect. Jackie assured me she could order on line in the next size up. She also ordered another color for me to have shipped to my house. I purchased 5 tanks, 1 pair of leggings and 2 dresses. She matched the online price of one of the dresses and graciously applied my coupons to my order total. Thank you Jackie for being kind, professional and a joy to work with. MD
Susan R.
Beware. Item was delayed. After several customer service calls they admitted they don’t have the item in stock. Many excuses and misstatements by customer service reps. Looking for my refund. Wow this company has gone down the drain. Won’t shop there again.
J H.
Horrible customer service. Kept my return for over a month before giving a refund. (after chats, emails, phone calls) Contacted better business, was shocked at the amount of negative reviews! What company keeps your money after returning items? You return something, you get a refund, end of story.
Milo
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