ChefpreserveReviews of chefpreserve.com

I purchased one of these devices even though I have a larger foodsaver model. This device worked well a few times and then stopped vacuuming on both bags and containers. I have contacted customer service 3 separate times over from the time of purchase in the middle of December and into January. as of this time I have not heard back from them at all. Very disappointed with the device and the customer service.

They dont deliver on time. If you call They wont answer instead they suggest texting. If you text They wont reply either. And if you send an email its as if there isnt a person that reads them. Instead you get a blanket statement thst could be for anyone. NEVER ORDERING FROM THIS COMPANY AGAIN

I initially could not receive any customer service. They finally did reach out to me and offered to make it right, which I very much appreciated. Apparently, they had a bad apple in customer service. I absolutely love the product and use is daily. So simple and fast!

Customer service is terrible. The only way to reach them is by email. That is AI generated. No real person answers. I've been waiting 2wks for a refund. It took them over a week to get me a return label. Im actually in the process of contacting the BBB. If you are interested business you need to address customer request

I started out, loving the product. Until it stopped working well within the two year warranty.. I’ve left four request on the help submit a warranty claim. I’ve still not gotten any reply. I think that sucks as a company. I’m in the customer service business retail/customer service. I can see why you’re overall review are to average. If I was considering this product, I strongly recommend you read the reviews and as long as it works, it’s a great product, but if there’s an issue, they do not stand behind it or so far I’ve had an awful experience. Do not use it with liquid because that will surely screw it up even though they said you can I am really disappointed in the company‘s customer service. Y’all should be ashamed of your lack of care and concern to your customers. You probably won’t read this and you still will not reply.

This product makes vegetables and fruits spoil faster; absolutely do not use it. If you do decide to buy it, only buy it from Amazon. Returning the product through the company's website is very difficult and complicated.

I love my Chef Preserve. I've been using it for almost a year and I still haven't had to charge it. I just received a second one for another home. I use it to freeze all my meat. The meat stays fresh with no freezer burn whatsoever. I wash out the bags by hand, which is no big deal. It's also great for freezing bagels. The only thing you have to do is put the bagels in the freezer for a while before you put them in bag to seal them because if they are fresh and soft they will be crushed. Don't be put off by the negative delivery reviews. It really is a great product.

would love to actually leave a review about the product, but like many on here, i ordered early december for xmas present, was promised 2-4 business day free delivery. few days before xmas called customer service as no tracking was ever sent (also as promised)... customer service asks you to leave a voicemail lol. did this 2x over next couple of weeks, and emailed them twice too. needless to say, package never arrived, i have no idea how to track to see where it might be. they had absolutely no problem billing me of course. stopped payment on credit card. what kind of BS operation is this.