ChefpreserveReviews of chefpreserve.com

As of 3-17/26, same problem. I still don’t have it. I ordered the product (order C172122573P) on Nov 13th and still don’t have it. I have sent 3 emails asking for response. It’s unsettling being out $79 without an explanation. I am requesting a credit back to my original payment. Tracey

Like others, I waited a long time for my product. I wasn't upset about that, as it was the holidays and this looked like a great item to give as a gift. My complaint is its performance. It works NOTHING like shown in the advertisement. I was sure to read the directions, followed all the Do's and Don'ts and even had someone else give it a try. It didn't work AT ALL. I'm grateful I didn't order any additional bags or containers. I will be requesting a refund.

The vacuum and bags appear to work as described in the first month. However, I also ordered two set of three glass containers; only one glass container was delivered. Customer Service was ineffective in resolving my issue. Fortunately, PayPal stepped up and offered a partial credit refund.

I loved it for exactly 1 month, then it quit sucking. I could not even help with pushing the air out. 5 times I have asked for my money or a new product. As I write today, I have only had my machine for 2 months, then when you try to get a phone # thy pubulish - 1 888-123-4567 - I guess that they think that we are all fools

Those bags do not work the bag stars to open as soon as it is seal. All the vegetable spoiled faster than just putting them in the refrigerator the smell stays in the bags how ever the container do work. THIS IS A BIG SCAM I WOULD NOT RECOMMEND ANYONE TO BY THIS

FRAUD, SCAM! Returned the item with their RMS still no refund! RUN!! Total piece of !!!

I purchased 2 of their vacuums and both went out during the holidays when needed the most. Their contact information is to a website that does not get a respond. I have sent 4-5 emails to help@ chefpreserve.com with no respond. When purchased I was told I had a 2 year warrant which should still be in effect since, I just purchased them last June. There's no customer service no phone number and no way of contacting them. I purchased 2 of these items as stated and I received 1. There's no one to speak with, only an email. I feel the items are great but, please fix the problem. Customer Service shouldn't be this complicated.

This was a Christmas gift from my daughter and so far I am loving it. I have only used it a few times and charged it. I have no complaints so far. Also it came with a ton of bags. Thank you.