ChefpreserveReviews of chefpreserve.com

This company is a scam. I ordered my device on 12/15 and it never arrived. Yet my credit card was charged twice for different amounts by a company disguised as lighting. There is no phone number on their website but there was a toll-free merchant number in my bank record. It was bogus and I was immediately disconnected. My bank confirmed the charges were fraudulent.

Confirmé par ma banque pour un achat que je n’ai jamais reçu : fraude. Heureusement, j’ai été remboursée par l’assurance; mais ils ont tout de même empoché l’argent!

j ai commande le 15 descembre et jamais ete livre le service apres vente est pourrie il ne reponde a aucun de mes courriel mefiez vous de la fraude

I ordered this before Christmas and have not received it as of January 12th. My payment was processed.

THE WORST customer service and delivery service ever experienced. Company promised 3 day shipment and Christmas delivery. Purchased ten days prior to Christmas as a gift. The item SHIPPED a month later. When contacting the company, I received “No worries. Have a Good Day.”

I could never get the bags to seal. After several attempts I gave up and sent them a request to return for a refund. So far NO response to my request. Do not purchase this product.

Poor customer service response. Trying to purchase large bags and glass containers they show and they are not available. C/S provides no help. Won’t tell me how to purchase.

Received my vacuum sealer as a gift in November. I have been using for 3 months with no problems. It does a good job sealing and it was easy to set up. I charged it up and started using. I find that a small bag might be better for me personally, but I think that most users will be families.