ChefpreserveReviews of chefpreserve.com

I purchased a unit in Feb, 2026 but it stopped working after two uses. I reached out to Chefpreserve via email. They apologized and immediately sent me a replacement unit as I did not want a refund. Chefpreserve also sent complimentary glass containers for the inconvenience. Now I am TOTALLY pleased with the unit and Chefpreserve. They were so nice, apologetic and did not hesitate to remedy the situation. And I love the effectiveness of the unit and how it really preserves the freshness of my vegetables and frozen food. I do recommend them. Thanks Chefpreserve!

I love this product and am a little lost without it since it quit working recently. The thing is that they are standing by their 2 year warranty and will be sending me a new one...thank goodness. I love this product and would highly recommend to everyone.

Customer service is bad, I ordered something i already have, so I needed to send it back, so they said they will send me a return label, I waited 3 days and decided to reach out to them, they emailed me back saying send them a video which make no sense to me because nothing was missing or broken, it was in the same bag and box it came in, why did they lead me on, just be honest and straight forward

After one use the vacuum bags wouldn’t seal. This product is absolute junk and do not waste your money. Regardless of what type of food or the size this product failed over and over again!

I love this product. It is so easy to use. No more machines and bags that you have to cut for the right size. I love that the bags come in different sizes that are some easy to use. To me it is the best thing since sliced bread.

We ordered one for Christmas directly from the company and it never arrived as promised. We ordered another from Amazon and it arrived before Christmas and it was given as a gift. The original one arrived well after Christmas and we’ve been fighting with this company to get a refund for this unused, unopened product since early January. We have proof of return to the company and have all the receipts confirming the return. The company won’t issue a refund as promised, even after jumping through all of their hoops for a complicated return shipment. There’s no phone number to call. Now they’ve completely stopped answering our emails, which were all AI generated. What kind of scam is this?

Chef Preserve. I am so very impressed with this company. I placed an order and the next day asked if I could cancel that order. They immediately canceled and issued a full refund back to my credit card. They could teach corporate classes on customer service. This is the kind of service that people appreciate and keeps them coming back. I hope they are very successful. Thank you

Bags don’t stay sealed after only 1 use & 1 hand washing! I put them in the dishwasher because they said that was doable…DON’T DO IT! It ruins the seal completely! I put fresh vegetables in them & put in refrigerator….seal breaks every time! What junk! Don’t make the same mistake I made. Keep your hard earned money!💴