I got the chef preserve and LOVED it. I put my bags in the dishwasher as they were used for meat products. When I went to reuse them the seals wouldn’t work. I had to throw way all 10 of my bags. I reached out to the company over instagram DM. They got back to me and sent me replacement bags. Also gave me advice on best practice for cleaning them (top rack recommended) Their customer service was amazing and personal. I would recommend the product as 5 stars as well as the customer service!
Response from ChefpreserveJun 10, 2026
We're so glad to hear you're loving your Chef Preserve and that our team was able to help quickly with replacement bags and some helpful cleaning guidance. We really appreciate you taking the time to reach out on Instagram so we could get it sorted for you.
Thank you for your recommendation and for being part of the Chef Preserve community!
RM
rose mary S.
I have had this for about a month
I have had this for about a month. It is compact ,easy to use and like that it can be charged. The bags are strong and reusable. Have used it a number of times and have definitely extended shelf life of the food. Would recommend!
Response from ChefpreserveJun 10, 2026
Thank you so much for your review!
We're happy to hear you're enjoying the compact design, reusable bags, and the extended freshness you're seeing with your food.
RC
Rose C.
I love my chef preserve system
I love my chef preserve system. I admit I have owned over 5 of the traditional big systems so i only used it for packing after cooking 2turkeys and a ham at Thanksgiving.
with CP I use it daily
I recently bought 2 more systems for my adult children.
Response from ChefpreserveJun 10, 2026
Thank you so much for your review!
We're so happy to hear that Chef Preserve has become part of your daily routine.
Thank you for your support! We truly appreciate you being part of the Chef Preserve community!
LN
Louise N.
I love my chef preserve.
I love my chef preserve.
I had a problem it wouldn't work.
I made a contact with them they sent me 1 right out!! How nice it was. I didn't have to jump through hoops.
No problem they sent me a new 1!!
I love it I take it every where I go!!
Thanks for standing behind your product!! Louise
Response from ChefpreserveJun 10, 2026
Thank you so much for your kind review, Louise!
We're so happy we could help and get you back up and running quickly. Standing behind our products and taking care of our customers is very important to us.
Thank you for being such a great customer!
DR
Doreen R.
Great Product and Customer Service
I have a big, bulky vacuum sealer that was a pain to set up and use and took up a lot of space in my cabinet. I ordered the Chef Preserve vacuum sealer because of its small size. It is easy to store and I use it much more often than I ever did my large sealer. I used the sealer for several months and then it stopped working.
Upon emailing the company, I quickly received a response and I was asked several questions about when and what I had used my Chef Preserve to seal. As I had sealed fresh hamburgers, I was informed that the burgers should have been partially frozen before sealing. Upon checking the sealer, I could see that there was beef liquid that had probably entered the motor housing and damaged it.
Despite the fact that the unit stopped working because of my user error, Chef Preserve, replaced the unit and sent me an email for the Do's and Don'ts of vacuum sealing. I now put my meats in a bag without sealing it and then freeze them for an hour or so before vacuum sealing it.
I was extremely impressed with the quickness of receiving the replacement and with how their customer service department kept in touch and took care of my issue.
I would definitely recommend buying from this reputable company as I was very pleased with their customer service.
Response from ChefpreserveJun 10, 2026
Thank you so much for your wonderful review!
We're glad to hear you're enjoying the convenience of Chef Preserve and that our team was able to help get you back up and running quickly. We always do our best to help customers get the most out of their products, and we're happy the tips were helpful.
Your kind words about our customer service mean a lot to our small team. Thank you for your recommendation, your support, and for being part of the Chef Preserve community!
SC
Scott
I just wanted to give my experience…
I just wanted to give my experience with both their products, and then the customer support service I had when I had a problem with a delivered product that was delivered to the wrong address.
First off, their vacuum sealer I would give a 4.5/5 stars. The only downside is that you have to be careful of any liquid food products because it will suck up that juice and the suction motor is right there with nothing to protect it. This is a downside if you try to vacuum seal something like cooked chicken/salmon/etc.. To compare, Plateful has a little liquid container to help catch any that might come out, and that is something that Chef Preserve should look into for theirs.
The bags and glass containers are wonderful. While the glass containers are expensive, and I wish they had more options for purchasing only 1 size rather than bulk of the variety sizes, I can't complain about how well they work for their task. It is nice to be able to not only compress products in the bags, it is nice to know that they are being prolonged with the shelf life. I have had no issues, and I actually bought more stuff because I love them!
For customer support, this was a big deal for me and why I gave them a full 5 stars instead of lesser. I had an order delivered to the wrong address. I contacted customer support and quickly they got back in touch with me to find out details. They had me wait a few days to ensure the product wasn't brought back to me from someone in my apartment complex, but once I told them no one brought it back to me they were quick to get another order with the exact product ready for me to receive.
This is the customer support that is willing to work with you, and is glad to help in your needs. Because of this I am looking into getting bundles for my friends and family to help support them.
If you ever get Christine from their support, this is the one I had and was a wonderful time to work with.
Response from ChefpreserveJun 10, 2026
Thank you so much for taking the time to share such a thoughtful review!
We truly appreciate both your feedback and your suggestions. You're absolutely right that with any handheld vacuum system that removes air through a valve, liquids can be drawn toward the vacuum if they reach the valve area. We always appreciate hearing ideas from customers on ways we can continue improving.
We're delighted to hear you're enjoying the bags and glass containers, and even more grateful for your kind words about our customer support team. We're especially happy Christine was able to help get your order issue resolved quickly and make the experience a positive one.
Thank you again for your support, for recommending us to your friends and family, and for being part of the Chef Preserve community!
RK
Robert K.
I have another food sealing equipment…
I have another food sealing equipment and the bags come in a roll which means you have to double seal them. It sometimes requires adjustment to get the bag lined up with the vacuum process. With the chef preserve system I have purchased both the glass Tupperware light containers and the Ziploc-like bags. You put the food in and either attach the lid for the containers or use the clip to tightly seal the bag, place the rechargeable vacuum pump on the container or bag and press the button. It is quick and easy. I purchase several items when they are on sale, for instance chicken, which usually come in four to eight pieces. I separate them and put them in the bag seal them and throw them in the freezer. What was a 30 minute process is now 5 to 10 minutes. I recommend the chef preserve system highly.
I will say that you do not want to use this system, or any other vacuum sealing system, for bread, shredded cheese or liquids. The chef preserves system provides a good vacuum seal and much of the air of bread is removed which is not desirable. Shredded cheeses get squeezed together because the vacuum system removes all air.
Response from ChefpreserveJun 2, 2026
Thank you so much for taking the time to share your experience!
We're happy to hear that Chef Preserve has made food storage quicker and more convenient for you. Saving time while keeping food fresh is exactly what we aim for.
We also appreciate your thoughtful feedback and recommendations based on your experience. Thank you for your support, your recommendation, and for being part of the Chef Preserve community! 😊
BA
Barbara
I love it!
I found Chefpreserve wonderful. For example, we eat lots of cheeses that are ‘blocks’, like cheddar and Swiss. When wrapped in Saran or aluminum foil, they got moldy in several days. With my new ‘toy’, they have lasted weeks. I’m hooked!
Response from ChefpreserveJun 2, 2026
We're so glad you're loving Chef Preserve and seeing such great results. Hearing that it's helping keep your food fresher for longer is exactly what we love to hear!
Thank you for being part of the Chef Preserve community!