CheapticketsReviews of cheaptickets.com

Worsest third party. I tried few times and always regretted.

I had the worst experience ever with this company. I made flight reservations which had to be cancelled due to covid, I received an e credit, no problem. I just booked a another flight and was told I had 24 hour in which I can cancel. Well before the 24 hours I tried to cancel, they said I could no problem, I am now told I will loose all my $400.00 if I cancel. I am not asking for a refund just another e credit. i am calling yet again to see if I can get this problem resolved. I will never use Cheap Tickets again EVER. SO AFTER A NUMBER OF CALL I STILL AM GOING TO LOOSE ALL MY MONEY BECAUSE THEY DID NOT TELL ME THAT WOULD HAPPEN ALL THEY SAID IS I CAN CANCEL MY RESERVATION. WHAT A RIP OFF AND TERRIBLE CUSTOMER SERVICE

The first night was beyond horrible. Extremely loud rap music and drunk people in the cabin next to us partying till after 10pm then back at it at 8am. Beware of hidden cleaning fees tacked onto your hotel price after you book. Our room went from $126 a night to $146 after booking!!! Triple check your reservation details too!!!! The room description on cheap tickets was inaccurate and NOT the booked room. The owner wanted to charge another $20 a night for a jetted tub that was in the description on cheap tickets but NOT the actual booked room. She did waive that fee for us. Also Cheap tickets had the room for $28 dollars less three weeks later for the exact same booked room the weekend we were staying. I was told that they would price match no problem. That was a lie. It was ultimately up to the hotel if they wanted to price match or not. Guess what big surprise they chose not to. I will never book or recommend Cheap tickets or Golden Bear cottages to anyone for all the hidden fees, inaccurate room bookings, and all the hours I spent on the phone trying to get it all corrected without spending another $80 in hidden fees and upcharges. To bad though, the owner is nice and cottage was cozy.

Customer service has been absolutely impossible. Upon calling I'm told it will be 3-6 hours before I can speak to an agent. Sure, I request a call back. What happened when they called me back? They hung up on me before I even spoke to a person. Start the cycle again... Unacceptable that you cannot speak to someone within a reasonable timeframe. They sure make it easy to take your money. But if you need help, forget it. Furthermore I have been using this site for at least a decade, and their rewards are virtually non-existent. Maybe they throw me $5 off once a year. I will never use CheapTickets.com again.

WORST EXPERIENCE WITH A THIRD PARTY AIRLINE VENDOR. Our reservation was messed up by their agents over and over. We lost so much time and money trying to get our new itinerary to work and in the end all they gave us to compensate for their mistakes was a $50 credit. They are just completely useless. Don't use them. Purchase direct with the airline or Expedia

Esta agencia CHEAP TICKETS!!! NO SIRVE... CASI ME QUEDO EN SANTO DOMINGO PORQUE NO HICIERON LA GESTIÓN DE CAMBIARLE EL VUELO A MI DESPUÉS QUE ME DIJERON QUE SE IBAN A ENCARGAR DE ESO... CAMBIARON DOS Y ÉRAMOS TRES PARA PODER REGRESAR, LUEGO DE HABER PERDIDO EL VUELO PUDIMOS SALIR 5 HORAS DESPUÉS... TUVIMOS QUE COMRAR OTRO BOLETO PARA PODER SALIR!!! Fatal no vuelvo a usarlos...

ALERT, ALERT!!! Do not use cheaptickets, stay away from this agency. 2021. I bought a ticket, they send me confirmation about my flight United and all the details. When i went to the airport they say, they couldnt find the reservation, (are you serious) i called cheaptickets, they told me many excuses but they didnt fix the problem and United was asking me to pay xtra money to flight that day and i said not because i already had my ticket paid. I lost my flight and i am still fighting my refund. I am 73 years old and they didnt care i was there super early, they left me waiting for nothing. Evite comprar sus ticketes en esta agencia. Compre mi boleto y cuando fui al mostrador me dijeron que no podian encontrar mi reserva. Los llame y me dijeron miles de excusas y no me arreglaron en problema. Perdi mi vuelo y aun sigo peliando mi dinero de vuelta.

We purchased a ticket for over $1000 2 years ago, paying so that we could change, alter or get a refund if necessary. We are still awaiting our money/refund 2 years later. But it is not just the money, it’s their despicable conduct and complete waste of dozens of hours that they should be ashamed of. Last March 2020,after numerous calls during which we would be often on and off hold for up to 2 1/2 hours, we were told that we would get the refund within “three weeks”. When that didn’t happen we called again by mid or late April and were told “it’s coming within the next two weeks”. This year we have called no less than 25 more times and have been promised call-backs, email responses within 24 hours and more. NOTHING!! Lie after lie after lie! We have been lied to dozens and dozens of times by this dirty company. From their website to their automated call system, all of it is designed to not only not provide customer service, but to actually go to lengths to harm and intentionally waste additional time, rather than ever even beginning to actually attempt to address their customers valid issues. And again, this is Expedia Group: Exact same websites, same lame call system - AND THE SAME DIRTY, CRIMINAL CONDUCT INVOLVING FRAUD AND BOLD-FACED THIEVERY!