Peter S.
They owe me $2000 after 6 months!!! This is a literal scam they're operating.
2 flights got cancelled back to back and now refunds apparently take 12+ months!? What kind of utter BS is this? Even their emails said 8 weeks max and thats still insane. It's been 6 months and still no refund and agents have confirmed they messed up repeatedly. Now they're avoiding our calls. They charge you instantly but take a whole year to refund for you a cancelled flight? Hopefully some government agency steps in and ends this mess. I'm also filing a complaint with the FTC & BBB as this is beyond a negative review. This is a literal scam they're operating.



