CheapticketsReviews of cheaptickets.com

Never ever will I use cheap tickets. Bought ticket with an agent for $372, but was charged $686 on my credit card. Called within 24 hours to find out why and was told that's the price. I WAS NEVER TOLD THE PRICE OF $686! Asked to reimburse me as I was mislead. They said they can give me only an airline credit- I don't need the credit, I am not canceling because of my fault but because you made a mistake! I was promised twice that a manager will call me...week past, still waiting... Cheap ticket - listen to the phone recording! You will not hear the agent saying the price of $686! You are FRAUD!!!!

Cheaptickets simply won't rebook my open ticket, that is still valid to this day. I paid over €700 for my original ticket that got canceled due to the pandemic. I tried to communicate via facebook messenger, email and via phone. I don't ever get any concrete answers, while all I'm asking for is a simple rebooking of the flight that was already paid for. At one point, I was referred to the 'online' chat on their website that wasn't even active! Only the robot was active but it isn't even able to help you out with a rebooking. There is simply no one available to help you out. They always make you go around in circles. At some point they weren't even available via phone anymore, while this was suggested by one of their 'co-workers' via email! They consciously mislead and take advantage of their 'customers'. Pure scam and abuse. Over time, I have saved all the communication that has taken place in a document. I'm sure it will be of great use at some point.

January 22nd- January 30th 2020 I booked a flight & a hotel for Lagos, Nigeria I paid 1076.80 for this trip. Due to Covid lockdown & Visa Closing I wasn't able to go on the trip. I've called to get no answer only can speak with a virtual agent. All I want is a refund or to change my booking. Its been a year. I will be contacting the BBB about this matter.

3 months now and still fighting for my refund, I will never use again. added today they still have not did there job still asking for more time and 8 weeks if a proved

I also have to give one star just to write this review. CHEAPTICKETS WON’T HONOR MY ROUND TRIP TICKET CANCELLED DUE TO COVID - OVER $400 AND PAID FOr WITH INSURANCE. I keep getting the run around that they can’t honor my Air Canada tickets - no understandable reason (this was after I reached their headquarters in California). BE FOREWARNED. DISHONEST so-called business.

Cheaptickets appears to be a really fraudulent site. I booked a car through cheaptickets and paid $178.47, rental company said they don’t know anything about this booking, as I needed a car, I paid full price and picked up the car. I have receipt from Easirent as a proof of a full payment, and I do have receipt from cheaptickets as a proof of fraud. I paid $178.47 and never received a thing I paid for. Customer service is zero to none, absolutely unprofessional, they barely speak English. I want cheaptickets to return my money back on my card.

I purchased a roundtrip ticket with Cheaptickets from HK to US in July 2020. The outbound flight was canceled 2 days before the travel date by the airline which made me impossible to fly the inbound flight which is scheduled to be 2 days after arrival (a short trip and thanks to the pandemic). I was trying to call Cheaptickets but no one answered, no one replied my email, so I have to call the airline myself to cancel the inbound flight (which they didn't even let me do it because it has to go through CheapTickets) and buy a new set of tickets. It turns out CheapTickets is charging me administration fees for "voluntarily" canceling the inbound flight and have to wait for months for the refund. And now, Sept 2021, part of my refund is still pending. I will never buy with CheapTickets again. Poor customer service, nonresponsive, and charging customers inappropriately.

They commited for full refund, now you cannot even talk to a person directly on the phone. SCAM !