ChargePointReviews of chargepoint.com

Il font en sorte de remplir leur tiroire caisse avec une obligation de maintenir un minimum de solde sur le compte pour eventuellement jouer avec votre argent. Pour une simple recharge a 2€, çà ma couter 10. Et je ne peux meme pas utilisé mes 10 sans qu'il m'en preleve de nouveau 1O. Fuillez, sauf si vous etes en mega rade. Je comprends pourquoi il y a jamais personne en charge sur ces bornes...

I charged my Tesla at the Hanger in Lon beach today. I charged for 4 hours and it only charged 1%. I started at 52% and when I got back to the car it was 53%. Guess what? I was charged $10 for that I will never charge charge point again Super charger will be way cheaper for me

Impossible de résilier son compte, prélèvement automatiquement sans possibilité de supprimer sa carte bancaire !!!!!!!! Aucune solution du service client qui sont des incapables !!!

Arnaque, j au du payer 35€ pour une recharge de 85kms…a fuir absolument

ChargePoint prélève automatiquement 10€ sur la carte bancaire de l'utilisateur, dès que son solde est en-dessous de 5€ et sans consentement explicite. L'application n'offre aucun moyen de désactiver la recharge automatique, ni d'obtenir le remboursement du solde si on arrête d'utiliser l'application.

No Chademo connectors, only CCS, leaving people on the verge of being stranded. Ashby Eurogarages.

Incredibly rude staff. Constantly talking over you like you don't matter and they have absolutely zero knowledge of the product.

I have ChargePoint charge for my home which has failed me for the second time. The first time the cord was faulty and they were very quick to replace the cord with a new one. This time the charger has died. I got on the phone with the support tech, and we verified that the charger was no longer working. He told me that he couldn’t do anything to help me, but would forward my information to someone who could and that they would respond within 5 business days. They reached out to me telling me that the charger was still under warranty and requested that I send pics and proof of purchase and stated that a replacement charger would be sent to me as soon as that information was received. I immediately sent the requested documentation. Since then there has been silence. No one has gotten back to me. I have reached out via phone, email and web form and still no response. I’m going on three weeks without a charger and am baffled on what steps to take next. Every attempt I take is met with silence. Customer service is incredibly important to me and because theirs is lacking and I’ve had two issue with this charger, I can NOT recommend purchasing a charger from ChargePoint. Find a different brand, there are plenty good reliable ones out there.