ChargePointReviews of chargepoint.com

My charging experience has been positive, though I don’t understand why I have to pay in a balance of $10 all the time since it could just charge my credit card for what I actually use like other chargers. Their chargers I have used usually work, unlike IVY， but the app shows chargers all over the place even if their in a pricey garage at a hospital, or either non existent or peoples personal home spots, or businesses that when you get there have signs saying for employees only - tried going to 5 stations in Vaughan with my car nearly out of charge only to find none of them were stations I could use - so had to drive back up the highway to an IVY station - they may be unreliable, but at least the stations are actually where they say they are.

First use I was double charged.. A week later I tried the same charger station but different number..it was like pulling teeth said charger not recognised after several attempts..Oooof… Then card not recognised then not charging try again give up..unplugged my car and drive home with the charge I had when I arrived at the EV charge point.. Opposite of a simplified user friendly experience!! Used at Cheshire Oaks..

Absoluter Müll! Man benötigt speziell eine Karte dafür oder muss sich in der App registrieren. Um mit Paypal zu zahlen hätte man auf die Internet Seite gemusst. Die Seite war aber so benutzerunfreundlich, dass das auch nicht funktioniert hat. Nachdem wir ewig rumgetan haben, haben wir es einfach gelassen. Wenn man nicht mehr genug Akku hat und an so eine Ladesäule gerät, ist man aufgeschmissen. Viel zu kompliziert.

chargepoint a des disfonctionnements retire 2 fois le forfait et des frais de stationnement a 12,80 E de l'heure en France on peut pas les joindres par téléphone

Ruckbuchung auf Paypal dauert ewig. Konto wird einfach wieder mit 10€ aufgeladen obwohl nicht benutzt wird. Nur telefonisch erreichbar.

Chargepoint provides charging services for my employer and about 40% of times their stations fail to work and you have to rejoin a waitlist. Chargepoint has no process to take customer complaints and no ticketing system to track customer issues, they don't care about their customers. The station numbering system is very poor and you have to park your car and get out of your car to figure out the station number and often the plastic is decomposed and you cannot read the content and the station number.

Do not use this company if you can possibly do so...... Ok so they charge your card with £10 to hold in your account. Sorta ok with that, the only time I charged with them after about 6 months, was a v short charge worth £7.03. after this they then charged my credit card £30. I immediately closed my account 3rd Jan 2024 and still no refund..... For the £30 charge I have raised a dispute with my credit card who sided with charge point, because they have my credit card details, so it's a valid charge. I've reopened the dispute as charge point have not complied with their own t&C's which say when balance goes below auto reload level they will charge you the higher of £10 or the average use of through their app/account. Only used them once in over 6 months..... Credit card company are reviewing currently. All as I get from charge point is an email every now and again saying they are having problems with their systems and you'll get the money, just wait a further 14 days..... In my mind they are a bunch of criminals and couldn't give 2 f's about their "customers"

Extrem unseriös. Berechnet deutlich zu hohe Ladegebühren und reagiert dann nicht auf Anfragen.