ChargeasapReviews of chargeasap.com

Good products, easy online purchase and delivery and responsive after sales

I’ve both backed multiple Chargeasap campaigns on Kickstarter and bought direct from them. I’ve always found their products to be well-thought out, innovative, well-made and effective. Prices can be a bit on the high side ~ which makes backing on Kickstarter a bonus ~ but quality is rarely cheap. Customer service can be a bit slow at times but they do still always get back to you. I still use the first products that I backed on Kickstarter years ago and they work as well now as they did the day they were delivered.

I purchased four GAN chargers from ChargeASAP, and for about two years they worked flawlessly. The design is compact, the charging speed is excellent, and they handle multiple devices effortlessly. When these chargers work, they’re truly outstanding. Unfortunately, after roughly two years, all four stopped working around the same time. That raised some concerns about long-term durability. For the premium price, I would have hoped for a lifespan of at least three to five years. That said, I do appreciate the ChargeASAP customer service team — they’ve been responsive and are currently working with me to offer a discount toward the purchase of new units. While the warranty doesn’t extend beyond the first year, their willingness to help shows a genuine commitment to customers. Overall, I still think ChargeASAP makes some of the best GAN chargers out there, but I hope future models last longer to match their excellent performance.

I would give 0 stars if I could. I have backed this company on many Kickstarter products. Until this one I have been relatively happy with my purchases. I then backed the Zues and it all changed. I got the product, and it failed after the warranty. I contacted them to see if there was anything that could be done. I was told because it was out of warranty that they could do nothing. They did, however, give me a 50% off so I purchased a second one. Because I had not had any issues with anything I purchased from them in the past. Now 6 to 7 months after purchasing this one it is now failing. The biggest problem is with the warranty/support. When I opened the ticket for the warranty, I provided them with pictures with a charge cable that had a light on it so when it saw power it would light up. I showed I the working port it lit up but in the non-working port it did not. When they responded they wanted me to provide them with a video and the type of cable as well as what was being charged. I provided the Video, and they asked for the charging cable type as well as what was being charged again. I had provided the type of cable in the first response, but I guess I had forgotten to provide the exact type of phone being charged so I sent this in the response. If you want to spend your money on something very expensive that will be a paper weight after a little over a year, then purchase from ChargeASAP. If you want something that lasts purchase elsewhere.

Item was dead on arrival. Wireless charging did not work from the day it arrived. Support acknowledged the issue and said they found a cause, asking for my 'patience.' No solutions or refunds are provided after several months of requesting. Am pursuing a credit card charge back

The answers came quickly and were accurate. Ultimately, the issue couldn't be resolved to my complete satisfaction, but the alternative offer was acceptable. I will and would definitely continue to purchase suitable items from Chargeasap.

Wonderful Powerbank! I have enjoyed this charger a ton, it’s a huge improvement over my old one which was also great haha. I had the first flash so I’m happy to see how far it’s come!

Nice size powerbank, I Can charge my phone and watch wireless and any other gear via it's cable, the different connections make it a breeze to charge multiple at once, and the pop-up wireless charger works good for heat, NOTE: Double tap power button to activate watch wireless charger.