Robert S.
The customer service team was very…
The customer service team was very quick to ensure they stood by the quality and service for their product. I am very happy with the entire process.

Fast, safe and best magnetic charging cables for your Apple and Android (USB-C) mobile devices from the original creators of the magnetic cable. Alongside our first graphene powerbank with the most powerful battery in the world. Charging redefined. Shipping worldwide.
Chargeasap (chargeasap.com) has 217 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Robert S.
The customer service team was very quick to ensure they stood by the quality and service for their product. I am very happy with the entire process.
William
Support was quick in addressing my question.
Response from ChargeasapOct 2, 2026
Thanks for taking the time to share this William! We're glad our team could get back to you quickly and help with your question.
Nicolas Di L.
products are trash and break down
Response from ChargeasapSep 17, 2026
Hi Nicolas, sorry to hear this. We don't have a recent support case from you, so we haven't had a chance to look at whatever has failed. Our products come with a warranty of 12 months or more depending on the product, and if something fails within that period we send a replacement. Reach out to us with your order number and what's gone wrong and we'll assist further. https://www.chargeasap.com/support
Philip S.
Great Support!
Response from ChargeasapSep 17, 2026
Thank you for your support Philip!
Joep W.
Uitstekende service, vriendelijk, to the point en snel
Response from ChargeasapSep 17, 2026
Hi Joep, Bedankt voor je review! We waarderen je steun enorm!
Ali Asad L.
I have purchased several Chargeasap starting with their Omega 200w charger which I bought via a kickstarter pledge in 2020. They started out strong with the Omega and have continued to improve their products even further by refining the design, introducing even higher power chargers (Zeus) and building innovative new products based on real user needs (upcoming Miko 30w charger with integrated cable). Little details like selling an adapter that allows users to plug in a kettle lead solving the international wall socket design problem innovatively and inexpensively. I wish they included it with their larger chargers instead of having people search for it and order it later. Great products as a result of thoughtful design. Recommend!
Response from ChargeasapSep 17, 2026
Hi Ali, thank you for your review and for the suggestion. We really appreciate your ongoing support since the Omega campaign in 2020, which is such a long time ago! We’ll definitely look at including the adapter with our larger chargers as it does make things much easier when travelling internationally. Thanks again for sticking with us for all these years. We’re very grateful for your support!
Eugene Adebayo A.
Chargeasap Warranty & Replacement Service Unreliable!!! I bought a GaN travel pro adapter which started to make a really loud buzzing noise like there was a short. This was last year 2025 November, I contacted chargeasap, they did the usual triage and promised a replacement, it’s been 8 months since then with dozens of emails sent, i still do not have my replacement, they even got me to buy more stuff so they could ship the replacement with it, I have had not so much as a response or acknowledgment since March 2026c I have raised fresh tickets with no response. The service used to be really great, unfortunately this is far below standard!
Response from ChargeasapSep 2, 2026
Hi Eugene! We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’re currently looking into the details of your experience so we can better understand what happened and determine how we can assist you. Please expect to hear back from us within the next 24 hours with an update. Thank you for your patience and understanding while we look into this.
Jonathan
I received answers to my questions and follow ups to my entended issue. Alternate solutions were provided that ultimately made me happy to continue to purchase new products that the company made.
Response from ChargeasapSep 17, 2026
Hi Jonathan, thank you for your review! We’re glad we could help answer your questions and find a solution that worked for you. We really appreciate your continued support