ChargeasapReviews of chargeasap.com

My Eu-power plug broke after a few month. They told me they would replace it, nothing happened. As I insisted months later they told me that they could not support me and offered me some discount for a new product. Stay away from Chargeasap!

Low quality product. If you're lucky, the product will be faulty in less than a year and you can replace it under warranty. If you're unlucky, it will only last a bit after warranty. I had their omega 100w charger and that failed in less than a year. The offered me the option to swap to the zeus and pay an upgrade which I stupidly did. The zeus lasted a bit over 1 year and have 2 faulty port and the oled screen no longer show the charging watt. The company doesn't stand by their product and support will only offer you some discount to buy a new product. Fool me once, shame on you. Fool me twice, shame on me. I'm not that stupid to spend more $$ with this company. Stay away from this company! Edit: chargeasap finally agree to replace my failed Zeus as a once off good will gesture, which I appreciate. Because of this, I have updated this review from 1 star to 3.

I bought a Flash Pro Plus in December 2023. In September 2024 the display started to randomly switch on, which killed the battery. I did not have a lot of hope for the warranty, but I was proven wrong. After mailing a video of the problem it was decided I would receive a new unit. This came within 2 weeks. The only downside might be that I had to pay a small amount for shipping, but this they have clearly listed in their terms and conditions, It is also a small amount in comparison with the value of the powerbank. Overall, very good experience!

I would have given it a 0 if I could. So far, this is the only power bank I've ever had fail—despite owning several for over 10 years. Meanwhile, the ChargeASAP ones had minimal use for two years. Support was useless, trying to trick you with a 30% discount (excluding shipping) for yet another faulty product. I just bought a reliable one from a trusted company starting with U on Amazon for half the price, and I don’t have to worry about faulty or returns. Don’t buy from ChargeASAP—they don’t care about their customers, just your money, and their junk product will end up in the landfill. Others who backed the project are facing similar or even worse issues, just google chargeasap - you will find the second link from reddit (not allow to post link here)

They lost my first customer service request. I opened another, they found the first in the spam file. I requested a refund or exchange for the products because what I got was useless to me, they ignored my request an closed it again...no customer service at all.

I purchased a product that had an issue with one of the accessories. I immediately called them and asked for their help. After troubleshooting, they agreed that the part was defective and that they would send a replacement. They then said that the part was out of stock and that they would send it to me when they received it. I checked in monthly for 1 year(!) and got the same story. On month 11, they said, "we have the part and will send it!" Great, finally. But it was not true, as it never arrived, and when I reached to check on the status, they said, "the required part is never coming in and you are out of luck." What the heck? I will never buy anything from them again. Update: They responded to this review asking to help. I forwarded them all the information related to my case and surprise! No response.

I have been waiting for a replacement of a faulty product for more than a year. The company has contacted me offering me a replacement. I paid for the shipping fee but they did not confirm back that they have received the payment. Still waiting for the confirmation that it will be shipped.

Got a Zeus 280W last week and dont know how I ever managed without it! No more juggling plugs or cables when I need to charges multiple devices and super fast charging. Also very portable and comes with all the adapters I need to use when I'm travelling abroad for work - highly recommend this, well worth the money.