ChameloReviews of chamelo.com

2 years ago i saw these glasses Bought this year January Im in love with these glasses I feel like 007 Dusk lite is my life!!! everything works great apps work fine Shipping is fast , gotta give them props for that! And the customer service is top notch!! A speciale thanks to James Im that guy that keep sending mails and james is quick with response Everybody go and buy!!!

ordered 2 pairs on the 11th Jan 2025, website claims they will send 1 to 2 business and provide update, heard nothing and had to follow up after the forth business day to only be told they have high delays to get the order processed and/or shipped and no eta as to when i expect order to take place. I've requested to cancel order and full refund, not a fan of companies that operate this way. Plus reading reviews/feedback seems they have a few glitches and others have had same issue which doesn't instil confidence in the product or business, buyer beware or wait until you can buy them from a store. they did come back to me to inform that my order was to be shipped on 17th Jan, which was not clearly stated but was there in small print. they also offered compensation for the delay which was nice they advised would be shipped on the 14th Feb Update 3rd Feb 2025: Delayed to 22nd Feb now informed another delay, surprise surprise, they need to include some improvements to the latest batch. Well you cant say the other reviews and info in them aren't on point. I am thankful they've at least updated the customer support team but this isnt enough, this company is really a gofundme product. they offered more compensation for the delay which again is really appreciated but id honestly pay them the full price and had it shipped to me on the date stated when i purchased, Jan 17th it may turn out to be great product but sheesh, what a journey to buy them. Update 22nd Feb 2025: received the sunnies and have used them for golf a few times now and imo my Oakley prism golf sunnies are better for the golf course, they boost colours to help see better detail for golfing. Oakley's feel slightly higher quality and don't hurt my ears after wearing them for hours too. I would recommend chamelo shield model for runners and bicycle riders, the adjustable tint and style makes more sense for this use. the quality is decent but for rrp $300 aud, i kind of expected higher grade. If you're used to Oakley sunnies then you will notice this. Would I recommend after the delays I had with the purchase but do highly commend they provided a decent partial refund........... well yes and no. yes, if you can get them for $200 aud as this is what i feel they are worth. yes, if you will use for running and riding no, to golf use, go with Oakley specific prism golf lenses options

The product is very well thought out, and the costumer service is even better! It would be a huge improvement to the website if you could virtually try on the glasses with your camera. Overall great experience.

At first we had a misunderstanding and I was confused because of the miscommunication but after it was resolved, in apology they attended my request for refund #12416 quick updated me on my shipment without asking, reached out to me on different matters. I have to admit the support try their best to satisfy the customer. Also very quick response time by James, faster than usual at other places. It’s an authentic brand with good support.

I wish it will be so great and wonderful

I ordered the Music Shield before Christmas and it arrived quite quickly. It went really well for a shipment to Germany. The Music Shield is very well packaged and also looks very futuristic. Pairing via Bluetooth with the mobile phones works straight away and the message “Power on” appears immediately after pressing the button on the glasses - press and hold = power off. The shading and brightening feature works really well. However, I thought that it only worked in one direction. If you swipe in the same direction several times, it shades more or less again. Nevertheless, it's a great effect and will certainly be used with pleasure. I had a question about the glasses and I have to say that the service works exceptionally well and I always got very quick and competent answers. One of the most important features is the customer service, and I can say that it gets 100 points.

Fantastic product and follow up customer service . Living on a small island in south of Thailand ,ordering online is always a challenge however Chamelo was very prompt to confirm and follow up on the delivery.I purchase the music shield and recently ran a utra trail with it and i was very happy with the quality of sound and the entire glasses ,much better then my previous Bose glasses which stop working after a year and no customer service !! wishing Chamelo all the best and hope they continue what they start . Thank you

Ordered a pair of dusk lites, arrived in a reasonable time. Glasses physically work fine but depend on an app for full functionality. This app doesn't support current versions of android so does not work, causing the glasses to not function as they should. Very nice and fast customer service resolving this issue though. Would recommend avoiding their app dependant products but their standalone devices work as advertised.