ChameloReviews of chamelo.com

3.0653 reviews
Accessories

Chamelo

About Chamelo

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.

Chamelo (chamelo.com) has 653 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.

Also known as: chamelo.com
Website: chamelo.com
Category: Accessories
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Chamelo reviews

653 approved reviews, newest moderated first

Garrett E.
Dec 7, 2024
I ordered the dusk classics on Nov
I ordered the dusk classics on Nov. 25th got the shipping number on Nov. 30th and it hasn't updated in over 8 days. Makes me wonder if my order got lost or never sent because nothing has updated. Update: James from customer service contacted me right away and resolved all issues I'll have my product soon. Thanks James! Update#2 great product! I love them so far just wished the app would work but other then that they work great even the Bluetooth speakers when playing music work great
Response from ChameloDec 8, 2024
Hi Garrett, we're sorry to hear that your tracking info hasn't updated. We're here to help. Please respond to the request for info and our team will reach out to assist.
Ismail F.
Nov 20, 2024
Amazing technology
Amazing technology, amazing design and amazing work !
Response from ChameloNov 21, 2024
Glad you're loving your Chamelo glasses! 😎
Varun R.
Nov 7, 2024
I had an issue where I purchased a pair…
I had an issue where I purchased a pair of shades and I had no idea where they were etc. Following my trust pilot review chamelo were on it and I must say their support was the best ever. I am actually wearing my shades doing this review Thanks chamelo
Response from ChameloNov 7, 2024
Glad to have made things right for you. Thanks Varun!
Кирилл М.
Oct 31, 2024
Seller with responsive customer…
Seller with responsive customer support. After an order they kept in touch with me, and when order arrived - I didn't receive notification from my local post operator, but received an email from the seller that I can collect an order. Can confidently recommend this shop
Response from ChameloNov 1, 2024
Thank you! We're happy to have assisted you with this ❤️
Rhoneil P.
Oct 24, 2024
SCAM
I ordered since september 12, I don’t receive anything from them, I think this is a scam.
Response from ChameloOct 24, 2024
Hi Rhoneil, we're really sorry to hear this. Rest assured that you were not scammed. Your order was shipped on Oct 4 and we sent you the tracking info to your email address. Upon checking now, we can see that the shipment has not had movement since it was picked up by USPS. Our team is looking into this for you and will be working on a resolution. We will get back to you via email ASAP. Thank you. UPDATE 10/25/2024: Our shipping team is investigating the parcel which USPS lost and we have offered to send a replacement. Please reply to our latest email as soon as possible. Thanks! UPDATE 10/28/2024: Hi Rhoneil, we've sent you an update email today. Looking forward to continue assisting until your concerns are fully resolved. Thank you. UPDATE 10/31/2024: Hi Rhoneil, we've completed our investigation and have determined that your parcel was lost in transit. Our team has shipped another parcel out and emailed you the details. Thanks! UPDATE: 11/20/2024 Hi Rhoneil, your order has been shipped and delivered several weeks ago. We've attempted to contact you multiple times to confirm resolution but haven't received a response. Kindly confirm. Thank you! FINAL UPDATE: 12/23/2024 The order has been shipped and delivered and despite our multiple reach-out attempts, we have not received any resolution confirmation. For any future questions or concerns, kindly shoot us an email and we'll be happy to help.
Carlos C.
Oct 21, 2024
Highly Recommended, with great customer service
Had the liberty of being assisted by Grace. She was very patient and helpful for a matter that took quite a bit of time, but ultimately got resolved. She handled the situation with the Up most professionalism, and I'm very grateful. I highly recommend this company and can say that their customer service is reliable.
Response from ChameloOct 22, 2024
Thanks Carlos! We'll make sure that Grace is able to read your feedback ❤️
Omar
Oct 16, 2024
I ordered the music shield a month ago…
I ordered the music shield a month ago and nothing was shipped. I patiently waited and reached out to customer service a few times (most of the time just get voicemail) and was told there were “delays”. After waiting over 3 weeks, I no longer wanted the item and requested a refund. The glasses were purchased as a gift and I no longer have a need for them, nor would trust the company with its “30 day guarantee”. They refuse to refund the order over the phone or answer email. I was forced to dispute the transaction with my credit card company. Update: 10/17/24 James the manager reached out promptly to offer an explanation and process the refund.
Response from ChameloOct 17, 2024
Sorry to hear this Omar, we're looking into it right away! Can you please provide your order number so we can assist? UPDATE 10/17/2024: Thanks Omar. Our team is getting back to you ASAP with a resolution.
Craig S.
Oct 14, 2024
Fantastic product and service
Fantastic product and service, no issues.
Response from ChameloOct 15, 2024
Thanks Craig! Appreciate you.

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I ordered the dusk classics on Nov

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I ordered the dusk classics on Nov

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I had an issue where I purchased a pair…

Seller with responsive customer…

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Highly Recommended, with great customer service

I ordered the music shield a month ago…

Fantastic product and service