Megan
Therapists are sensitive and…
Therapists are sensitive and experienced.
Response from CertapetDec 30, 2021
We’re very grateful for this review and hope you stick with us for years to come!

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Megan
Therapists are sensitive and experienced.
Response from CertapetDec 30, 2021
We’re very grateful for this review and hope you stick with us for years to come!
Shanon H.
Certapet made the whole process of getting my ESA acceptance letter a breeze. The counselor that I got is great. She answers any questions I have and has been very supportive. If you have an dog that helps you and are looking into getting a ESA certificate, please contact Certapet. You won't be disappointed.
Response from CertapetDec 30, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Aimee H.
The entire process was quick, simple and affordable. I have already recommended to multiple people.
Response from CertapetDec 30, 2021
Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
Gaby L.
I recommend Certapet, the website is very user friendly, the therapist was very understanding and made me feel comfortable, and you get your letter almost instantly after being approved by the therapist.
Response from CertapetDec 30, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Therese H.
I was hesitant to use an online service such as this but the positive reviews are on point. Their follow up from any questions I had was excellent. I’ve been a client for 3 years now and I honestly don’t have a single complaint. Highly recommend!
Response from CertapetDec 30, 2021
Thank you so much for sharing your experience with us. We’re very grateful for customers like you and hope you stick with us for years to come!
Darby Schae M.
Certapet has been amazing! Firstly the process is quick and easy, but the health professionals really take the time to make sure you’re ok and being well taken care of. I have a pitbull and he’s my anxiety dog. No one can tell me I can’t have him now. Overall, amazing experience!
Response from CertapetDec 30, 2021
Thank you so much for sharing your experience with us. We are glad we were able to help you feel comfortable and valued. Please let us know if there is anything else we can do for you. We’re here for you anytime.
Sara C.
What is gray and super easy the counselor that they connected me to has been absolutely incredible and she’s been so easy to work with I’ve never felt more confident in my decision to go with them
Hunter W.
For quite a while I was carrying a lot of stress and anxiety for various issues, loosing my furry boy to rental policy or even getting evicted was chief among them, certapet helped me figure it all out and now me and my little buddy are doing great!!!