Melissa W.
Helpful and great service!
Had some questions and Joe was quick to help me out and answer all my questions! Thanks a bunch! Such a great service with great service!! Mahalos from Maui 🤙

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Melissa W.
Had some questions and Joe was quick to help me out and answer all my questions! Thanks a bunch! Such a great service with great service!! Mahalos from Maui 🤙
Kirby
Joe has been providing me with excellent customer service. I’m so happy to have used CertaPet for my ESA needs.
gina
joe was great with customer service , certapet seems like a nice company just waiting now to see if I'm approved for the letter
Lyndsey
Joe from Certa Pet was very helpful, he answered all my questions in a timely manner . I really appreciate his help :)
Sandra Whetstone C.
My experience with Certapet was great I gave it one less star because I needed to get in contact with them. I could not find anyway to contact them by phone number or email address showing within my account. I had to google them to get their phone number to call them. I would suggest they add that info to there member account area. Other then that I had great service from them once I was able to talk to a rep.
J M.
Their customer service is top notch. I recieved help all the way through my process of getting my ESA letter. They responded quickly with the questions that I had. Definitely would recommend to anyone who needs an emotional support animal letter. Thank you guys.
DubTheFiend
I had a great experience registering my pup as an ESA. I'm very happy I chose to contact CertaPet
Cas S.
I was very hesitant to get my ESA letter online after all of the horror stories I had seen from people being denied after presenting false letters. Within a few hours after applying I received an ESA and my therapist was absolutely amazing. Between emailing her and certapet, I was able to get a custom form approved and faxed to my university in just two days! I absolutely love Certapet and will be a returning customer.