Jack L.
Very great ☺️
Very great ☺️. Already feel much better.

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
Jack L.
Very great ☺️. Already feel much better.
cashiergirl
I am deeply grateful to have experience cerebral. I'd always had severe anxiety and depression my whole life....but I was always told that I just had to "get over it" growing up. Mental health just wasn't something that was taken seriously in my family. We just believed in "willpower" and that therapy was a "waste of money." However my life has changed greatly since I tried cerebral. I can talk to people more easily, my social anxiety is under control, I learn alot from the free "worksheets" they send through the e-mail. This is for any of you who are on a budget. Think of it as an investment in yourself....it will definitely pay off. I know it did for me.
Kelly
This was easy and very helpful.
Roy W.
I was exceptionally pleased with every aspect of my interactions with Cerebral. Setting up the video counseling, being interviewed, and having medication prescribed was easy and efficient. My experience with my provider was totally wonderful. She was knowledgeable, experienced, and competent, and very easy to talk to. I felt that my health concerns were addressed, and the cost for everything was very reasonable.
Alejandra P.
Cerebral has helped me a lot in dealing with trauma and issues from my past and has helped me utilized coping skills to work through issues. It also helped me gain self esteem to recognize that my self care is important.
Sigal R.
If you need mental health care services, look elsewhere. The idea is great - their actual customer service is terrible, especially for mental health care. On top of that, the actual “counselors” and “practitioners” seem as knowledgeable as I am on the subject of anxiety and medication. In fact, during several sessions, they had to look up information about the medication they were about to prescribe to me. Not exactly the way to instill confidence. I haven’t had access to my medication in 5 days and I continue trying to call them and get in contact with their care counselors and no one responds. Let’s not even begin to describe how dangerous it is to get off of medication cold turkey that way, but since they don’t respond to me or my pharmacy, I have had no choice. It’s been awful. Go elsewhere. You’ll be happy to avoid them.
Response from CerebralMay 10, 2022
We sincerely appreciate you taking the time to share your review with us. We'd like to apologize if you encountered any challenges with using the services. We're working hard and strive to continuously enhance the service, and your feedback helps us to improve in creating a more seamless and quality experience for Cerebral's clients. If there's anything we can do to better support you here, please feel free to reach us by emailing [email protected]. All the best, Cerebral Team
Taylor E.
Cerebral sets two appointments for me. Prescriber misses or sends a non recorded link instead. Finally just deal and do prescriber meeting. Lies blatantly to me and then doesn’t make the change he said he would make after getting caught in a lie.
Response from CerebralMay 10, 2022
Thank you for taking the time to share your review! We are sorry to hear that you did not find the support you were looking for with Cerebral. If you are needing support, we would be happy to look into this issue for you. You can reach us by contacting [email protected] or 415-403-2156. All the best, Cerebral Team
Jessica D.
Sent me different meds than what the said they were going too still have not gotten a hold of the person l need to to find out why and if that was correct or did l get some one else's medication??? Nvr can get a straight answer from my team they gave me and appointments are pushed out any where from a month 2 two months out and my counselor quit or got fired so l lost a whole session! Definitely a waist of my hard earn money!
Response from CerebralMay 10, 2022
Thank you for taking the time to share your review. We are disappointed to hear of the difficulties you may have faced with the service and understand how a medication error would be stressful. We would be happy to support you here. Please reach out to us by emailing [email protected] for further assistance. All the best, Cerebral Team