Centric FiberReviews of centricfiber.com

Kenz is the sweetest most helpful young lady! She is an asset to your company.

Makenzie was very personable and attentive. She even did follow-up calls to ensure the service was provided and working to my liking. If there were more than 5 stars I’d give them to her.

We were told a week prior to moving that our internet would be set up. I would have given centric fiber 5 stars but the customer service representatives and dispatch team seemed to be out of loop on the work that had been done up till now. It wasn’t until the first technician came to install the modem that centric fiber noticed the fiber connection outside wasn’t installed yet. I have never used centric fiber before and I hope the service is reliable but I am grateful that the customer service representative named Logan showed transparency on the progress of work and giving me a real wait time for getting my internet.

Although the service was postponed twice, I am glad that the customer service representatives Makenzie and Mike kept me informed on the status and called and checked back with me three times, which I greatly appreciate.

The young lady would call to see if I needed anything more with service. She was very professional

For the last few months, The WiFi goes out 2-3 time per week for a few hours. Big sky estates ponder Texas. It is a reoccurring issue that never gets resolved

Makenzie was awesome! Super kind, quick and friendly service to solve our internet outage before the weekend. She even followed up throughout the day after being her first call of the morning.

Took 2 weeks after we moved in for internet to be live. Waited around with no real answers from anyone and awful customer support from Logan. Mentioned many times that they would get back to me and never did. Raul our installer was the only one who was actually helpful!